Administrative Specialist Senior (Specially Funded)

Salary Range

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$18.91-$24.58 / per hour, DOE

Grade

Work Schedule

Tuesday - Saturday; 40 hours; some early mornings or evenings may be required

Work Calendar

12 Months

Funding Information

This is a grant funded assignment with a projected end date of 6 / 30 / 2025 with renewal based on available funds and the needs of MCCCD.

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.

Our benefits are designed to provide support for every life stage and lifestyle in our community.

• Paid observed federal holidays & additional paid time off throughout the year
• Arizona State Retirement System (ASRS) & 12% Employee Contribution Match
• Paid vacation, sick, and personal time (if applicable)
• Multiple health and dental insurance coverage plans
• Virtual : Reach a doctor 24 / 7
• Flexible Spending Accounts (FSA)
• Maricopa Perks & Gears Discount Program
• Employee assistance program (EAP)
• $4,000 Annual professional development growth funding (if applicable)
• Tuition reimbursement for employee and dependents (if applicable)
• Revised summer work schedule
• Maricopa Employee Health & Wellness Program
• Employee recognition opportunities
• Public Service Loan Forgiveness

Job Summary

Serves as a lead for the Testing Department by coordinating the workflow in the college's Tempe office. Coordinates and prioritizes all aspects and daily operations of front desk in-person testing, distance and virtual proctoring, and grading.

Provides technical support to proctors, test administrators and faculty. Exam administration expert who provides leadership, guidance, and resolution to Testing staff and recommends best testing practices.

Essential Functions

60% - Assists Testing manager by coordinating the workflow and daily operations of the Tempe Testing office, including frontline testing, distance and virtual proctoring, and grading;

Prioritizes and steps in as needed to complete tasks in all these areas; Supports departmental leadership with advanced troubleshooting and scheduling.

20% - Serves as expert at the administration of all exams offered; Serves as point of contact for staff, students, and faculty;

Provides technical support and researches and resolves testing discrepancies. Travels to other Testing Center locations to fill in as needed.

10% - Maintains updated information on Testing Department public website; Creates, monitors, and maintains Testing reports from Test Tracker, Proctor, Grading and other databases, making recommendations based on this information.

10% - Maintains positive working relationships with all Testing staff, other departments, external customers and faculty;

performs other duties as assigned.

Minimum Qualifications

Associate’s Degree from a regionally accredited institution and two (2) years of administrative office support or related experience providing a wide variety of secretarial, administrative office support and / or administrative coordination activities.

High School Diploma / GED and four (4) years of administrative office support or related experience providing a wide variety of secretarial, administrative office support and / or administrative coordination activities.

Desired Qualifications

A. Four (4) year degree from an accredited institution

B. Two (2) years experience working in an institution of higher learning

C. Experience working in an Academic Testing Department / office

D. Experience providing technical support or technical troubleshooting

E. Experience working in a customer services environment

Special Working Conditions

This is an in-person position at the Rio Salado College Tempe Testing Center located at 2323 W. 14th Street Tempe, AZ 85281.

• Occasional travel to other Testing Center locations may be required for training and coverage purposes; Possession of a valid State of Arizona Class D driver's license is required;
• must meet minimum standards regarding driving; May require numerous evenings or weekends; May require prolonged periods of viewing a computer screen;

May be required to lift or carry up to 25 lbs.

How to Apply

Applicants must submit a cover letter that details how the applicant meets minimum and desired qualifications. Applications without a cover letter or do not include detailed employment history information will be incomplete and will not be considered.

Please ensure your resume and cover letter provide the following items :

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Provide employment history in a month / year format (e.g., 09 / 07 to 10 / 11) including job title, job duties, indicate full or part time experience for each position held and name of employer for each position.
• Three professional references, preferably current and / or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Open until filled

First Review July 16th, 2024

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.

Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

Rio Salado College's Title IX / 504 Coordinator is O.Tafari Osayande, [email protected], 480-517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.

Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

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