Senior Manager Analytics & Data Quality, Customer Experience
Senior Manager Analytics & Data Quality, Customer Experience
Convoy United States
Interested in this role You can find all the relevant information in the description below.
Date Posted : 02 Sep, 2022
Work Location : Seattle, WA, United States
Salary Offered : Not Specified
Job Type : Full Time
Experience Required : 6+ years
Remote Work : No
Stock Options : No
Vacancies : 1 available
Convoy is transforming the $800 billion trucking industry. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers.
This Digital Freight Network’ is powered by machine learning and automation.
About You :
We are seeking an experienced Analytics leader to grow and develop. This role sits at the intersection of data science, business insight engineering, and operations, steering a team that leverages data insights to maximize the impact of our operations teams by defining key metrics, reporting on KPIs, developing business and data logic to surface and solve customer problems, and improving data quality through data architecture and engineering best practices.
You will :
- Partner with Operations and Program managers to help them understand their key drivers.
- Collaborate with other data and product teams to solve problems at scale.
- Develop and deploy metrics to drive results quickly.
- Be a key voice and advocate for data-guided actions.
- Recruit, retain, develop, and motivate our talent.
- Build a diverse and empowered analytics culture.
- Create and maintain systems to elevate best practices and demonstrate results.
We’re looking for someone who has :
- BS or Advanced Degree in Mathematics, Statistics, Computer Science, or other quantitative subject.
- 5+ years of experience leveraging quantitative analysis, analytics, and data science to solve business problems.
- 2+ years of experience managing data scientists / analysts.
- Experience with scientific / statistical languages such as R or Python.
- Experience in Data Visualization with Tableau or similar software.
- Excellent presenter, influencer, and writer.
Benefits : Employees' wellbeing is top of mind for the Convoy team. We offer excellent medical, dental, and vision benefits, on-demand mental health benefits, generous paid time off, and more.
Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds.
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