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Training and Support Specialist

Sunrise Systems
Raleigh, North Carolina, United States
Full-time
Quick Apply

Job Title : Training Support Specialist

Contract duration : 12 months

Job Location : Raleigh, NC 27603

Work Schedule : Hybrid work model. Require 8 days per month onsite.

Job description :

  • The client requires the services of a training and support specialist to support Medicaid Direct and Medicaid Managed Care Training Projects.
  • The purpose of the position will be to create training content (online and live classroom training) to support organizational initiatives and business units.

Strong content development and writing skills needed.

  • Ability to draft articles to support employee learning, tips, and educational resources for employees, such as job aids.
  • Good research skills. Instructional design and technical knowledge needed.
  • This position will support live virtual meetings and events.
  • Strong presentation, communication, and collaboration skills. Must be professional.
  • The client prefers experience with following tools : Adobe Articulate (Storyline and Rise), Canva, Camtasia, MS Teams.
  • Candidates with experience developing HR curriculums or training in partnership with subject matter experts is preferred.
  • Creating training videos and microlearning, a plus.
  • Use of voiceover tools a plus. Interest in continually learning new software and keeping the team updated on changes to software, is desired.
  • This position works with : Associate Director of Organizational Development, Training and Support Specialist, Learning and Development Consultant, Organizational Development Consultant and an Administrative Support Specialist.
  • 6 days ago
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