Auto Dealership Receptionist

Job Summary :

As the Auto Dealership Receptionist at Michael Hohl Automotive Group, you will be responsible for providing exceptional customer service and creating a positive first impression for all individuals visiting our dealership.

This is a full-time, hourly administrative role within the auto industry located in Carson City, Nevada.

This position is an individual contributor role, meaning you will work independently with minimal supervision.

Compensation & Benefits :

The Auto Dealership Receptionist position offers a competitive hourly wage, along with a comprehensive benefits package that includes medical, dental, and vision insurance, and a 401(k)-retirement plan.

Responsibilities :

• Greet and welcome all customers and visitors to our dealership in a friendly and professional manner
• Answer incoming calls, direct calls to the appropriate department or individual, and take accurate messages when needed
• Schedule and confirm appointments for customers with the appropriate departments and staff members
• Maintain a neat and organized reception area, ensuring it is always presentable to clients
• Process and distribute mail and other dealership communications
• Complete various administrative tasks, including data entry, filing, and organizing paperwork
• Assist with inventory and ordering of office supplies
• Collaborate with other departments to effectively address and resolve customer concerns or complaints
• Learn and maintain knowledge of our dealership's products, services, and policies to provide accurate information and assistance to customers

Requirements :

• High school diploma or equivalent
• 1-2 years of previous receptionist or administrative experience, preferably within the auto industry
• Excellent customer service skills with a friendly and professional demeanor
• Strong communication and interpersonal skills
• Proficient computer skills and experience with Microsoft Office Suite
• Ability to multitask and prioritize tasks in a fast-paced environment
• Attention to detail and accuracy in completing tasks
• Must be able to work a full-time schedule, including weekends and some holidays
• Bilingual in Spanish is a plus

EEOC Statement :

Michael Hohl Automotive Group is an equal opportunity employer and prohibits discrimination and harassment of any kind.

We are committed to providing employees with a work environment free of discrimination and harassment.

All employment decisions, including hiring, promotions, and terminations, are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.