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Customer Care Specialist

VirtualVocations
Chattanooga, Tennessee, United States
Full-time

A company is looking for a Customer Care Specialist to provide technical and workflow support to clients.Key ResponsibilitiesResolve non-standard technical and workflow issues for clientsProvide product training and support to customersDocument issues in the CRM system and ensure timely responses to inquiriesRequired QualificationsPrior experience in technical support and / or customer serviceAble to learn multiple software products and complex conceptsExperience with handling multiple prioritiesGreat time and task management skillsProficiency with MS Windows, Microsoft Office Suite, or similar software

20 hours ago
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