RS Group / Staton Logistics is a leading provider of comprehensive logistics solutions dedicated to delivering top-notch services to our clients.
As a Logistics Coordinator / Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our clients.
Key Responsibilities :
Account Management :
- Develop and maintain strong relationships with clients to understand their logistics needs and expectations.
- Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
- Monitor and manage client accounts to ensure high levels of satisfaction and retention.
Logistics Coordination :
- Plan, coordinate, and oversee logistics operations in our Truckload team.
- Ensure timely and accurate delivery of goods to clients, optimizing routes and transportation methods.
- Collaborate with internal teams.
Problem Solving and Issue Resolution :
- Proactively identify potential issues in the operations and implement effective solutions.
- Handle any logistics-related problems that arise, ensuring minimal disruption to client services.
- Communicate effectively with clients regarding any changes or delays in delivery schedules.
Data Management and Reporting :
- Maintain accurate records of all logistics activities.
- Generate regular reports on logistics performance and present findings to management and clients.
- Utilize logistics software and systems to track and manage shipments, ensuring data integrity.
Continuous Improvement :
- Stay up-to-date with best practices in logistics and supply chain management.
- Identify opportunities for process improvements and implement changes to enhance service quality.
- Participate in training and development programs to continuously improve skills and knowledge.
Qualifications :
- Proven experience in logistics coordination and account management, preferably in a third-party logistics (3PL) environment.
- Strong understanding of logistics operations, including transportation, warehousing, and distribution.
- Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
- Strong problem-solving skills and the ability to handle multiple tasks simultaneously.
- Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Detail-oriented with strong organizational skills and the ability to work under pressure.
What We Offer :
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to be a part of a dynamic and growing company in the logistics industry.
Logistics Coordinator/account Manager: Truckload
As a Logistics Coordinator/Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our clients. Proven experience in logistics coordination and account management, preferably in a third-party logistics (3PL)...
Logistics Coordinator/Account Manager: Truckload
As a Logistics Coordinator/Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our clients. Logistics Coordination: Plan, coordinate, and oversee logistics operations in our Truckload team. Qualification...
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