Job Description SA Delivery Ops Dispatcher- Overnight - ( 22022015 ) Description
- Modify, adjust, and monitor the delivery plan for multiple terminals on a daily basis
- Plans and executes delivery schedule to meet network requirements
- Uses and adjusts schedules and resources to identify and alter routes for special requests
- Assesses driver work assignments to ensure on time deliveries to all business units
- Executes workflow to minimize DOT Hours of Service Impact
- Coordinates and distributes work assignments to drivers
- Assigns tractors to drivers to ensure most efficient use of resources
- Responsible for data entry on driver manifests and updates for completed deliveries
- Review and process driver activity for proper payroll processing
- Analyze and resolve technical issues (Transportation Management System and On-board computers)
- Supports communication between warehouses, transportation terminals, and third party vendors to ensure service level expectations are met
- Escalates issues when resources do not meet business needs or demands
EXPERIENCE AND EDUCATION PREFERRED
- High School Diploma or equivalent preferred
- Demonstrated PC skills to include MS Office
- Good written and verbal communication skills
- Proven customer service experience
- Proven ability to work and prioritize multiple tasks simultaneously in a fast pace work environment while maintaining attention to detail
- Excellent time management skills
- Ability to meet deadlines
- Strong interpersonal skills
PHYSICAL AND OTHER REQUIREMENTS
Physical and Other Requirements
- Function in a fast-paced, retail, office environment
- Sit for an extended period of time
- Hand / Finger dexterity
- Work extended hours
- Work rotating schedules including nights and weekends
- Use arms / hands in repetitive motion during the day Primary Location
US-TX-San Antonio
30+ days ago