Director, Commercial Operations - Flow Systems
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE : ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful.
They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.
S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
Reporting to the VP & General Manager of Flow Systems, The Director of Commercial Operations (DCO) primary focus is to lead the acquisition, treatment, and governance of all data while leading the development and delivery of favorable outcomes and reporting (both strategic and tactical execution).
The DCO will help plan long-term initiatives for success, work with various teams and functions on improvements and solutions, and partner with finance function to maximize profitability.
DCO will also drive execution of certain key strategic growth initiatives.
This candidate will be located at (or near) one of the following locations, but will spend 30% of their time working out of the office located in Erie, PA :
- Erie, PA
- Cleveland, OH
- Pittsburgh, PA
- Buffalo, NY
Key Accountabilities
Strategy and Growth
Partner General Manager and Product Management team to develop PLCM roadmap and strategic plan annually.
Lead / Support the execution and tracking of key strategic initiatives. Work collaboratively with other functions to drive necessary outcomes.,
Lead 80 / 20 product and customer analysis and insights
Commercial Insights
Gather data from multiple sources and organize into a format used to track long term commercial trends
Provide comprehensive data analysis on key trends and influencers of orders including price, rebate, and commission
Identify root cause of macro business unit orders trends at relevant micro (regional, customer, product, etc.) level
Influence strategic commercial countermeasures at the L1 and L2 levels based on data analysis
Provide support to the General Manager to link commercial insights and strategy execution to business outcomes
Partners with Sales REPS, Internal Sales Leaders, Contractors, and Distribution to improve our EODB.
Price and Profitability
Gather knowledge of business finance and understanding of the BU profit and loss.
Execute optimized price, rebate, and commission strategies through cross-functional partnership with Product Management and Pricing
Provide comprehensive data analysis of standard margin by products, regions and customer and identify key trends / insights
Lead SIOP and forecasting (Sales, Inventory and Operations Planning) process and work collaboratively with commercial, operations, supply chain and finance teams.
Qualifications / Requirements
Bachelor's Degree in business, finance, or economics preferred.
Minimum of 7 years related experience.
Continuous Improvement mindset
Efficient leveraging Power BI tools (Tableau)
Ability to identify opportunities.
Ability to build relationships with partners and other functions within the organization.
Efficient and detail-oriented
Advanced in Microsoft Office Suite (Power Point, Excel, Word, Access)
Excellent analytical, problem-solving, decision making, human relations, and communication skills.
Customer-driven sense of urgency
Ability to organize workload to meet deadlines and work in a fast-paced environment.
Excellent communication skills (written and oral)
Ability to work in a team-oriented collaborative environment.
Capabilities and Success Factors
Action Oriented- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Customer Focus- Building strong customer relationships and delivering customer-centric solutions.
Instills Trust- Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Optimizes Work Processes- Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Self-Development- Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Collaborates Cross Functionally- Builds partnerships and working collaboratively to meet shared objectives. Facilitates an open dialogue with a variety of contributors and stakeholders.
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Educational Reimbursement
Matching Gift Program
Equal Opportunity Employer - Minority / Female / Disability / Veteran
Total Rewards and Benefits
- Competitive Salary
- Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
- Matching 401(k) Contribution
- Health Savings Account
- Up to 3 Weeks Vacation
- 12 Paid Holidays
- Annual Bonus Eligibility
- Educational Reimbursement
- Matching Gift Program
THIRD PARTY AGENCY : Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.
E qual Opportunity Employer - Minority / Female / Disability / Veteran
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