Paralegal

Overview

JOB TITLE : Paralegal

REPORTS TO : VP, Operations Manager

DEPARTMENT : Rocky Hill Branch office

FLSA STATUS : Non-exempt / hourly

LOCATION : hybrid in Rocky Hill, CT office

WORK SCHEDULE : Monday- Friday, 8 : 30am-5pm (1hour unpaid lunch), 37.5 hours / week

Summary

To answer inquires received from agents and their staffs in a friendly, efficient, and timely manner regarding preparation of title insurance policies, review of title searches, residential and commercial real estate closings, PrepExpress Online and any related matters. This is a very dynamic position which changes continuously based on the industry and agent demands.

Responsibilities

• Answer routine and extraordinary questions regarding title insurance, closing matters, software issues raised by agents and agents' staffs.
• Assist designated legal staff underwriters on commercial transactions by ordering UCC searchers, ordering and reviewing searches, preparing title policies, confirming quotes.
• Provide policy preparation services, both pre-closing and post-closing, for requesting agents.
• Plan and participate in education programs and training, including PrepExpress and Real Property Pursuit.
• Coordinate focus groups, provide IT department with development input and run beta testing for PrepExpress Online.
• Answer routine questions regarding billing and outstanding title policy jackets.
• Provide support for field Agent Advisors.
• Provide input to field staff regarding agents and staff that are assigned to them.
• Monitor and provide support for in-house accounts.
• Assist with programs coordinated through Agent Services such as Lender Title program, Best Practice, and 1099s Filing Service.
• Assist with post policy endorsements and policy demand requests from lenders.
• Recommend system and product enhancements.
• Completely familiarize self with Company's top agents and their staffs and their likes / dislikes in order to provide high service level.
• Back-up other areas of the Company as necessary.
• Compliance and adherence at all times with the organization's Code of Ethics and Conduct as well as all of our company policies.
• Other duties as assigned.

Qualifications

QUALIFICATION REQUIREMENTS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and / or Experience

EEO Statement

CATIC Financial, Inc. and its subsidiaries are committed to providing equal employment opportunities to all employees and applicants for employment and to maintaining a work environment that is free from discrimination without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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