Receptionist - High School

Provide initial contact with public concerning questions, problems, or general information and direct individuals to the proper authority for further handling.

Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.

Qualifications

Education / Certification / Licensu re

High School diploma or GED

Special Knowledge / Skills

Effective communication and interpersonal skills

Efficient computer and telephone skills

Knowledge of general office procedures

Strong organizational skills

Ability to operate multi-line phone system

Experience

Minimum of 2 years clerical experience in office setting

Major Responsibilities and Duties

• Provide initial personal contact with visitors entering the school office.
• Issue visitor passes.
• Receive and direct incoming calls, take reliable messages, and route to appropriate staff.
• Secure teacher and paraprofessional substitutes.
• Perform the usual office routines and practices (e.g. record keeping, file maintenance).
• Maintain system for parent dial out.
• Stay current with school policies, programs, and activities.
• Exhibit CCISD Core Values of trustworthiness, respect, responsibility, fairness, caring, and citizenship.
• Actively engage in actions that contribute to the overall mission and strategic plan of Clear Creek ISD.
• Stay up-to-date professionally through the selection of quality professional learning opportunities for personal growth.
• Research district policy, precedent, and current practices prior to taking action.
• Participate as an effective team member who contributes to district, department, and content goals.
• Demonstrates proficient levels of technology applications.
• Participates fully in drills and safety exercises to provide for the safety and overall emotional wellbeing of students.
• Utilize time wisely for effective management of job responsibilities.
• Maintain punctuality in daily work times, appointments, and meetings.
• Meet task completion deadlines established by supervisor.
• Maintain friendly customer-service-driven interactions with all stakeholders, students, teachers, administrators, and co-workers.
• Work cooperatively with co-workers and supervisors to ensure that the goals of the school / department are met.
• Maintain a positive and professional tone in all communication (i.e. email, written, and verbal).
• Perform other duties and accept other responsibilities as assigned.

Working Conditions

Mental Demands

Effective communication; concentration while performing duties; ability to maintain emotional control under all circumstances

Physical Demands / Environmental Factors

Moderate standing, walking, bending, lifting; prolonged sitting and use of telephone and computer; repetitive hand motions;

work with frequent interruptions