Customer Relations Call Center Specialist TX

Make a difference with every call. As a Customer Relations Call Center Specialist, you’ll be the voice of trust and resolution for homeowners navigating their mortgage servicing needs. Your expertise will help protect assets, resolve complex issues, and deliver peace of mind—one call at a time.

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.

Customer Relations Call Center Specialist - Temp

Location Fort Worth, TX | 76102 - Remote after training, must live in the Dallas / Fort Worth, TX area!

Compensation & Schedule

• $37,440–$43,680 annual ($18–$21 / hr.)
• Monday–Friday, 8 : 00 AM – 5 : 00 PM

ROLE IMPACT

This role supports customers by delivering high-quality service through a high-volume mortgage servicing call center. As the first line of resolution for account concerns, you will ensure regulatory compliance while strengthening customer satisfaction and retention. Your ability to manage complex mortgage servicing inquiries will drive success across the team and organization.

KEY RESPONSIBILITIES

MINIMUM QUALIFICATIONS

CORE TOOLS & SYSTEMS

PREFERRED SKILLS

LEGAL NOTICE

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at : https : / / www.cornerstonestaffing.com / privacy

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