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SENIOR TEAM LEADER

SENIOR TEAM LEADER

City of New YorkNew York, NY, US
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Senior Team Leader

The Department of Homeless Services (DHS) is comprised of 2,000 employees and with an annual operating budget of over $1 billion is one of the largest organizations of its kind committed to preventing and addressing homelessness in New York City. Collaborating with other public agencies and not-for-profit partners, DHS works to prevent homelessness before it occurs, reduce street homelessness, and assist New Yorkers to transition from shelter into appropriate permanent housing. DHS is responsible for management of over 200 facilities, which mainly are individual and family shelters used as overnight residences for over 38,000 adults and children. DHS's portfolio covers approximately 4M square feet. The Division of Shelter Operations oversees the day-to-day operations of the agency's Single Adult, Adulty Families and Families with Children shelter systems, both directly run and contracted providers. The work done in this Division centers on the re-housing of all shelter populations and the implementation of programming / shelter initiatives. This Division is responsible for making sure that services to the City's most vulnerable population are delivered 24 hours a day, seven days a week, 365 days a year and throughout the five boroughs.

The Department of Homeless Services (DHS) is requesting approval to hire two (2) Administrative Director of Social Services-MI to serve as a Senior Team Leaders within the Shelter Operations Division who will :

  • Assist in the implementation of Enhanced Client Support Unit initiatives by conducting training sessions for staff and providers to ensure that necessary support activities are available to the effort so that anticipated outcomes are achieved and tracked.
  • Research and prepare reports using quantitative statistical analysis of trend data which form the basis of quality control functions and performance measurements that are critical to the department.
  • Direct unit activity centered on the development and implementation of program designs to address emergent client needs along the continuum of care.
  • Analyze long term trends in Next Step shelters and program shelters, number of clients that received ILP violation and sanction in Next Step shelters and clients' that left system to independent living and assists in developing policy analysis projects.
  • Coordinate unit activities by providing directions to enhance communication between the Agency, Next Step shelters and Program shelters to ensure that agency guidelines and policies are met.
  • Oversee human resources issues for unit staff; ensure compliance with Agency's Code of Conducts, Time and Leave Regulations and EEO Law; Absence Control Program; Performance Evaluations and Tasks and Standards guidelines and timeframes.

Please note proposed salary range for this position : $71,246 - $82,400. Work location : 33 Beaver Street, New York, NY 10004. Hours / schedule : Mon-Friday 8 : 00 am 4pm. Administrative Director of Soc - 10056

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Team Leader • New York, NY, US

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