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IT Data Analyst/Administrator

TECHEAD
Charlotte, NC, United States
Full-time

TECHEAD is celebrating thirty-five years of incredible heritage, talent, and accomplishments!

To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor.com.

Data Administrator / Analyst 20874

Charlotte, NC - On-Site

Contract - long term

No C2C Candidates

TECHEAD seeks a Data Services Administrator to drive excellence and turn data into meaningful and actionable information.

The purpose of this position is to leverage and enhance established enterprise software applications and infrastructure to support Business Intelligence.

  • This is accomplished by using existing infrastructures; utilizing software tools; assisting with solution deployments; analyzing and translating business requirements;
  • serving as a point of contact for technical support; coordinating resolution of incidents and service requests; ensuring compliance with government regulations;

and cooperating with end users to ensure systems are operating appropriately. Responsible for designing, maintaining, and administering data warehousing solutions, including administering databased writing and execution of complex reports and building and maintaining interfaces / integrations.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provide data warehouse and data support services to support projects / initiatives, including instruction and training, consulting, and analytical services.
  • Serve as data architect by constructing conceptual data schema models, validating data requirements, and creating data file specifications.
  • Profiling data to uncover necessary cleansing rules and business keys and building data transformation rules to ensure new data integrates with existing data.
  • Leverage various Business Intelligence enterprise systems and software such as Boomi, WhereScape, and Tableau
  • Provide reporting solutions and work with partners to ensure and resolve server systems.
  • Participate in the development, implementation, and monitoring of policies and practices to adhere to and advance the organization's data program.
  • Translate and document business processes and requirements for data reporting, analysis, and visualization projects for internal and external stakeholders.
  • Conduct ongoing oversight of assigned data to ensure accessibility and integrity essential to airport operations.
  • Participate in cross-functional project teams to support Department's strategic goals and objectives.
  • Leverage various Business Intelligence enterprise systems and software, customizing to Airport strategy and performance management needs by : ensuring systems meet business requirements;
  • evaluating industry specific models; assessing additional modules and programs; performing data modeling; collaborating with vendors;

and coordinating with appropriate divisions on administration of servers and tools.

Provide subject matter expert support by conducting and attending meetings with internal and external partners; collaborating with other personnel to determine appropriate solutions;

coordinating vendor support; consulting on business processes and system use; communicating with customers; and implementing strategies to remediate situations.

  • Perform as-needed Business Intelligence technology solution project management, serving as liaison on hardware installations such as server, upgrades, and training of staff and users.
  • Provide end-user support for customers using data program products.
  • Work with divisional, departmental, and enterprise partners as well as other government agencies to identify opportunities and processes for collaboration and problem solving.
  • Coordinate, design, develop, and implement data warehouse solutions using a variety of tools and techniques (e.g., Services, Integration Services WhereScape and Boomi, and .NET).
  • Additional responsibilities may include Business Intelligence enterprise systems, training, and server administration.

Required Education and Experience

  • Bachelor's degree from an accredited college or university in Information Technology, Computer Science, or a related field with three (3) or more years of experience in data warehousing, geospatial analysis, database and server administration, SQL, and various programming languages
  • An equivalent combination of education and relevant work / industry / military / job specific experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties

Knowledge of :

  • Data warehouse practices, methodologies, and governance
  • Multiple data and / or database platforms
  • Servers, server-based products, network, and security protocols
  • Scripting and programming languages (e.g., SQL, Python, PowerShell)
  • Knowledge of and experience with project management techniques. Ability to manage projects, complete projects accurately and on schedule, and coordinate work with other groups.

Skill in :

  • Excellent interpersonal skills and demonstrated ability to interact effectively with all levels of staff and project vendors / stakeholders
  • Excellent organizational skills. Able to prioritize multiple tasks, develop, analyze procedures, meet deadlines, and work in an environment of heavy pressures and changing priorities
  • Demonstrated oral and written communication skills and the ability to compose correspondence and reports
  • Demonstrated knowledge of internal control policies in a large organization
  • The ability to think strategically and execute with attention to detail is integral.
  • Ability to troubleshoot issues and develop creative solutions
  • Excellent organizational and reasoning skills.
  • Ability to analyze business requirements.
  • Ability to communicate technical expertise and train all levels of end users.

Ability to :

  • Meet schedules and deadlines of the work
  • Understand and carry out oral and written directions
  • Accurately organize and maintain paper documents and electronic files
  • Maintain the confidentiality of information and professional boundaries
  • Communicate effectively, both orally and in writing
  • Develop classes and training materials
  • Analyze and troubleshoot database components, performance, and functionality

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit .

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