Title : UX Content Designer (Small Commercial)
Location : Remote
Duration : This is a month contract role.
Description :
The User Experience organization is on a mission to create extraordinary digital experiences that position our company to win big with our customers, agents, and prospects.
We strive to provide the best digital quoting experience in the insurance industry and to make digital our primary channel for service and claims, delivering innovative experiences that exceed consumer and agent expectations.
About the team
You’ll join a small-but-mighty, -person team of UX content designers who each provide dedicated content support for different user journeys.
This role’s primary focus is to improve the small commercial quoting experience for our independent agent audience.
This is a large audience, so you’ll have the opportunity to make a significant impact. We measure success by improvements to both user efficiency and satisfaction.
Required : Figma, Mural, MS Office. Please include portfolio link on resume.
Primary Focus : Improve the small commercial quoting experience for the independent agent audience.
Responsibilities :
Collaborate with multiple roles. You'll partner with product owners, product designers, engineers, analysts, researchers, and other content designers.
You’ll work closely with insurance product SME’s to understand requirements.
Identify content opportunities. You’ll use content strategy methods to find ways to improve the user experience through information architecture and the use of language.
Write concise, effective content. Your writing will adhere to guidelines for tone and voice, follow established standards and use language best practices for the given channel / medium.
Continuously seek and integrate user feedback. You’ll evaluate UX effectiveness and determine where and how to optimize content.
Education and Qualifiication :
You have a Bachelor's degree in English, Communications, Journalism or a related field, or equivalent work experience
You love collaborating and learning from people with different areas of expertise
You’ve written content for digital applications (productivity app experience is a big plus)
You know how to employ content strategy methods and tools like content audits, competitive assessments, quantitative analysis, gap analyses, user research, persona development, etc.
You’re analytical, and you love to synthesize complex information
You have a portfolio of written work that demonstrates creativity, business impact and results
US - Staffing - UX Content Designer (Small Commercial)
You’ll join a small-but-mighty, -person team of UX content designers who each provide dedicated content support for different user journeys. Title: UX Content Designer (Small Commercial). You’ll use content strategy methods to find ways to improve the user experience through information architecture...
Consumer Products UX Designer
Looking for a talented, passionate, and empathetic UX designer to join our team and help us revolutionize tools for our care team, researchers, and customers. You will collaborate with client teams to understand the needs of our users and design tools and processes that enable us to exponentially sc...
UX Content Designer II
You'll work hand-in-hand with:UX Content, UX Design, and UX Research partners to align and craft content experiences that guide our customers to achieve their outcomes. We are looking for a spirited UX Content Designer to help reimagine, design, and implement content standards, processes, and experi...
Native Mobile UX Writer/Content Designer
Aquent has an exciting opportunity for a Native Mobile (iOS and Android) UX Writer/Content Designer!. As a Content Designer, you like being at the intersection of content and design. You will draw upon your knowledge of content, design and UX best practices, brand guidelines, accessibility standards...
UX Content Designer II
UX Content, UX Design, and UX Research partners to align and craft content experiences that guide our customers to achieve their outcomes. We are looking for a spirited UX Content Designer to help reimagine, design, and implement content standards, processes, and experiences for all things Content. ...
UX / UI Designer
As a UX Designer, you’ll play a pivotal role in shaping the user experience of our groundbreaking energy solutions. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive cult...
UX Content Designer II
UX Content, UX Design, and UX Research partners to align and craft content experiences that guide our customers to achieve their outcomes. We are looking for a spirited UX Content Designer to help reimagine, design, and implement content standards, processes, and experiences for all things Content. ...
UX Content Designer (Claims)
You’ll join a small-but-mighty, -person team of UX content designers who each provide dedicated content support for different user journeys. You’ll use content strategy methods to find ways to improve the user experience through information architecture and the use of language. Job Title: UX Content...
Experiential Graphic Designer
We are seeking a talented and motivated Experiential Graphic Designer to support our client's Art Directors in the development and execution of a large-scale event. ...
User Experience and User Interface Designer
Conduct exploratory research in collaboration with the Human Factors lead to gather user insights and design trends, evaluate user interface concepts, translate user needs into user experience and interface requirements and specifications, and iteratively evaluate device user interfaces to ensure op...