A company is looking for a Remote Service Desk Agent.Key Responsibilities : Provide 1st Level telephone and media contact support, aiming for high first contact resolutionRespond to and resolve customer requests related to software, hardware, and network operationsAccurately document calls and incidents, manage workload to meet service levels, and maintain data accuracy in the contact management systemRequired Qualifications : High School diploma or Associate's Degree, with 2-4 years of related experience6 months of IT Service Desk experience and relevant IT qualifications6 months previous experience providing Level 3 support for MS Office, MS Exchange, and MS Windows networksWorking knowledge of data and voice network conceptsLanguages : English and local languages of the countries supported
Day Shift Service Desk Supervisor - Remote
A company is looking for a Day Shift Service Desk Supervisor - RemoteKey Responsibilities:Provide oversight, development, and coaching to service desk personnelResolve complex user incidents and questions as an internal escalation pointIdentify and implement improvements in service and staffRequired...
Customer Service Representative Agent Work From Home - Remote Online Panelists
Customer Service Representative Agent Work From Home - Remote Online Panelists. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No customer service representative agent exper...
Remote Service Desk Analyst
A company is looking for a Service Desk Analyst - Remote/Hybrid. Key Responsibilities:Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and su...
Sales Agent (No Experience Required and Remote)
Service Excellence: Provide outstanding customer service by promptly addressing. Are you ready to ignite your career in sales and customer service? Join our dynamic team as an. Agent and embark on a journey where your potential meets unlimited opportunities. Apply Now: Remote positions available. ...
Sr Service Desk Specialist - Remote
A company is looking for a Sr Service Desk Specialist - Remote. Key Responsibilities:Resolve more complex users incidents or questions as an internal escalation pointResolve advanced work ordersProvide leadership, training, and continued mentorship to new hiresRequired Qualifications:Associate's deg...
Partnership with LAA- Remote Customer Service Agent_Seasonal
Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SEASONAL CUSTOMER SERVICE PROFESS...
First Level Service Desk Agent
The 1st Level Agent is responsible for assisting Customer with incident or service requests from the beginning to completion when the issue is solved and documented. Answer support requests from the service desk and solution-oriented processing. The 1st Level Agent is responsible for maintaining eff...
Remote Customer Service Agent - National Accounts
We will provide the computer and technical equipment necessary to be successful in this role Build and maintain strong customer relationships with key business executives and stakeholders Manage the customer relationship to ensure best in class service with 100% accuracy Retain business by offering ...
Senior Service Desk Analyst - Remote
As a Senior Service Desk Analyst, reporting to the Help Desk Supervisor, you are responsible for overseeing the daily activity of the ServiceNow queue as well as participating as an active member of the team. This position will partner with the IT Service Desk Supervisor to deliver exceptional suppo...
OCCC Remote Customer Service Agent_Seasonal
Overview Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SEASONAL CUSTOMER SERVICE PROFESS...