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Office Manager
Office Manager5 Star Charleston, LLC • North Charleston, SC, US
Office Manager

Office Manager

5 Star Charleston, LLC • North Charleston, SC, US
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Job Description

Job Description

Office Manager

5 Star Charleston is a locally-owned HVAC company operating in the Charleston area for the past 8 years. We are expanding our business and are seeking an Office Manager to join our team.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it; our 4.8-Star rating is no accident! We've been at this since 2017 here in Charleston. We've grown into one of the destination employers within the Charleston area. You've probably seen our trucks and our ads, now we want to see YOU!

Position Summary : Our team is growing and we are looking for a customer focused individual to supervise and guide our office processes, including all service and install jobs, while also spending a significant portion of their time directly assisting customers via phone support. This hybrid role combines leadership and hands-on customer service, ensuring the team meets performance goals, resolves issues efficiently, and maintains high levels of customer satisfaction.

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our company.

Benefits of joining the 5 Star Team :

  • Competitive Pay
  • Paid holidays, insurance, vacation, sick time and productivity bonuses
  • Steady Work & Growth Opportunities
  • Supportive Team & Positive Work Environment

Hours : Monday - Friday 8am - 5pm

Required Qualifications :

  • Strong customer service and / or scheduling background
  • Prior supervisory experience
  • Experience with Quickbooks - A / P and A / R
  • Experience with Service Titan - preferred
  • Advanced customer service skills
  • Ability to multitask proficiently
  • Well organized and acutely detail oriented
  • Excellent phone presence and communication skills
  • Must be able to make quick judgement calls regarding the best plan of action
  • Proofreading and preparing estimates and invoices for processing
  • Accounting software experience preferred
  • Geographical knowledge of the greater Charleston area
  • Advanced level skills with Microsoft Office software
  • High school diploma or general education degree (GED)
  • Advanced level knowledge of software technologies
  • Prior experience in HVAC, plumbing or electrical preferred
  • NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE
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    Office Manager • North Charleston, SC, US

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