Dental Receptionist / Front Desk

Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team.

Who We are.....

We are a private practice seeking a Front Office Receptionist, who sets the tone and holds that same value, and wants to help our dental practice serve our patients more efficiently and compassionately.

A Front Office Receptionist needs to have excellent interpersonal skills, as well as work in a fast-paced, high-energy environment.

If this sounds like you and you believe you would be a perfect complement to our team, we encourage you to apply Today.

Who We're Looking For.....

Must possess excellent customer service skills, excellent communication skills, be positive, outgoing, people person, self-starter, and strong organizational skills

Must have 3+ years minimum experience in a Dental Front Office position

Experience in Dental industry terminology, dental billing for all insurance companies, PPO, Medi-cal, patient scheduling, insurance benefits, treatment plans, and practice management software (Open Dental, etc.)

Excellent Follow-Through and Accountability

Internet Savvy with knowledge in Microsoft Office software

Fast learner

Be able to schedule at 15-20 patients per day

Team player

Creative and comes up with no ideas on how to improve office

If schedule is falling apart must have plan b as how to fill gaps

Excellent in retaining patients and aiming to prevent patients from canceling their appointments

Responsibilities....

Hours : Monday through Thursday / 9-5, Full-Time

Greeting and welcoming patients

Verification of dental insurance

Answering phones with the utmost in customer service

Preparation of treatment plan for presentation to patients

Updating insurance information in practice management software

Checking patients out and taking payment

Schedule patients in both Hygiene and Treatment

Participate with input in Morning Huddles and Team (staff) meetings

Preparation of OrthoFx (clear aligners) plans for presentation to patients

Sending out insurance claims on a daily basis for both PPO and Medi-Cal patients

Receive, sort, and distribute mail / deliveries and lab orders

Prioritize and manage multiple projects simultaneously

Other administrative duties, as required by the doctor or designee

Completes Monthly New Patient and How did you hear about us report

Scan patient, insurance and other Practice Information when needed

If needed assist in the back office

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