Talent.com
Microsoft O365 & Collaboration Technical Manager
Microsoft O365 & Collaboration Technical ManagerLeidos Inc • Reston, VA, United States
Microsoft O365 & Collaboration Technical Manager

Microsoft O365 & Collaboration Technical Manager

Leidos Inc • Reston, VA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description

The NASA IT portfolio within Digital Modernization Sector currently has an opening for a Microsoft Collaboration Engineer Manager to lead our M365 Collaboration team that supports our Microsoft 365 and Exchange environments. This is an exciting opportunity to use your experience helping the NASA End-User Services and Technologies (NEST) mission. In this mission, we serve as an agile, trusted partner to transform, integrate, simplify, modernize, and safeguard NASA IT systems and data. And, above all else, continuously enhance the end-user experience.

Microsoft Collaboration Engineer Manager will act in a lead role in directing the operations of the NASA NEST M365 and Exchange environments. They will manage a team and act as the technical SME. This includes Exchange on premise infrastructure in hybrid with Exchange Online, Teams, SharePoint, One Drive, Microsoft Defender, M365 security suite, SMTP gateways, Active Directory, Azure, networking to include express routes, DNS, and IP management. The candidate will play a key role in keeping the NASA M365 and Exchange environments operational, reliable, and secure.

Primary Responsibilities Management :

  • Lead a team of employees. Responsible for creating staffing plans to ensure efficient use of resources.
  • Perform management duties to include : provide guidance to team on technical solutions, develop and refine support methodologies, as well as administrative functions.
  • Partners with the NEST Operations Manager and NASA NEST customer representatives to help define the M365 and exchange environment for NASA.
  • Must be able to clearly articulate technical dialog with a variety of audiences to include NEST and NASA management.
  • Must be able to work within a team environment as this position will interact with not only members of NEST but also cross contracts with other service offices.
  • Rallies all key parties (across NASA and NASA contractors) to engage in the resolution of critical issues in a timely manner.
  • Can be relied upon to communicate NEST strategic and tactical directions and status to all levels of NASA and Leidos leadership.
  • Creates and leads teams, as needed, from within NEST and other contracts to enable the delivery of high-quality services across NASA.
  • Leads by example and coaches staff to reach their true potential.
  • Work with security leadership (both contract and civil servant) to enhance security posture of our environment.
  • Introduce new Microsoft 365 features and services across NASA and support customer issues.

Primary Responsibilities Technical

  • Employ ingenuity and creativity to develop new technical solutions and systems to achieve functional objectives.
  • Actively participate in projects and activities to deliver the services defined on the NEST innovation roadmap.
  • Recommends and develops new technical solutions, products, and / or standards in support of functions strategy and operational guidance to help improve the operation of the NASA NEST M365 and exchange and driving cost savings through efficiency.
  • Monitor technology trends and vendor roadmaps to anticipate changes and implement new technologies while minimizing risks. Regularly review the tools and processes used to deliver NEST services and manage NEST systems.
  • Work with NEST engineering to add emerging technologies that can benefit NASA to the NEST innovation roadmap.
  • Provide technical review for changes to endpoints and endpoint management systems that are managed by NEST.
  • Create and maintain system documentation, test plans, work instructions, and knowledge articles.
  • Partner with NEST vendors to monitor product roadmaps and participate in technology reviews.
  • Be a part of technical teams as a SME in execution of large technical projects or processes.
  • Responsible for helping support and administer M365 suite of services as well as on premise Exchange infrastructure to include Exchange Server upgrades, hybrid configuration, virtualization, server builds, migrations, and decommission.
  • Delivering, supporting, and enhancing technologies from Microsoft 365 in Exchange Online, Teams, Exchange Online Protection, Microsoft Defender, SharePoint, One Drive, Azure, DLP, AIP, legal holds, retention policies, and Conditional Access.
  • Delivering and supporting enhanced mail flow and mail flow security, SMTP, Mobile Device Management, SPF, DKIM, DMARC, certificate management.
  • Supporting Active Directory and identity management services, ADFS, SSO SAML Integrations, GPO, and MFA.
  • Supporting Windows Server 2012, 2016, 2019, and 2022.
  • Configure and review reports, including Power BI, Azure Monitor logs, Log Analytics, workspaces, and Microsoft 365 reporting
  • Significant experience with Azure AD to include managing directory and identity synchronization with Azure Active Directory (Azure AD), configuration and management of cloud sync... etc
  • Supporting networking environment to include express route, DNS, IP management, Kerberos authentication and OAuth.
  • Complete tasks related to change implementation, incident resolution, and project delivery.
  • Basic Qualifications

  • Must be a U.S. citizen to apply
  • Must be able to obtain a Public Trust or currently possess a security clearance to be considered.
  • Demonstrated ability to lead technical teams - both small and large - to design and deliver solutions to address IT service issues.
  • Outstanding communication skills - written and oral. Demonstrated ability to clearly articulate solutions to an audience regardless of organizational level or technical acumen.
  • Outstanding negotiation skills. Ability to work across organizational (both customer and internal) and contractual boundaries to address issues and create solutions to improve the NASA end-user experience.
  • Operational knowledge of Cloud computing and migration strategies to leverage Cloud services
  • Bachelors' Degree with 6-10 years of relevant experience or Masters' Degree with 4+ years of relevant experience. Experience in leu of degree will be considered.
  • Strong written and verbal communication skills with the ability to present complex technical subjects in an effective way to audiences with a differing levels technical expertise.
  • Proven experience working in a geographically dispersed government environment.

  • Demonstrated outstanding analytical and technical skills to cut through complex technical issues to reach timely resolutions of complex technical issues.
  • Ability to work efficiently and effectively in a telework environment while maintaining healthy communication with peers, leadership, customers, and project stakeholders.
  • Experience in project management
  • Experience with process improvement methodologies
  • Experience delivering and operating IT solutions in a large complex enterprise
  • Ability to multitask in extremely fast paced environment
  • Experience in delivering technologies such as Windows Server, Exchange Server, Microsoft 365, AD, working with DNS, cloud-based architectures like Azure and / or AWS.

  • Demonstrated ability to lead an ITIL-process based team using an ITSM system. ServiceNow is preferred.
  • ITIL Foundation certification required
  • Preferred Qualifications

  • Currently possesses a Public Trust or other security clearance
  • Any certifications for process improvement (Lean Six Sigma, Agile...etc)
  • Microsoft 365 Certifications
  • If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

    Original Posting : August 27, 2025

    For U.S. Positions : While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

    Pay Range :

    Pay Range $104,650.00 - $189,175.00

    The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    #Remote

    serp_jobs.job_alerts.create_a_job

    Technical Manager • Reston, VA, United States

    Job_description.internal_linking.related_jobs
    Technical Account Manager

    Technical Account Manager

    REDLattice, Inc. • Chantilly, VA, United States
    serp_jobs.job_card.full_time
    At REDLattice, we are a global leader in delivering cutting-edge technical cybersecurity products and services.As we grow and adapt in an increasingly complex digital environment,.We are driven by ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Infrastructure and Network Engineering (A01097)

    Director, Infrastructure and Network Engineering (A01097)

    InsideHigherEd • Germantown, Maryland, United States
    serp_jobs.job_card.full_time
    Montgomery College, Central Services Campus, has an immediate need for a FT Director, Infrastructure and Network Engineering in the Office of Information Technology. The work schedule is 5 days / 40 h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    IT Operations Manager - TS / SCI with Polygraph

    IT Operations Manager - TS / SCI with Polygraph

    Clearance Jobs • Falls Church, VA, US
    serp_jobs.job_card.full_time
    Transform technology into opportunity as an IT Operations Manager with GDIT.A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    MANAGER IN TRAINING

    MANAGER IN TRAINING

    AutoZone • Warrenton, VA, US
    serp_jobs.job_card.full_time
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Ple...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Data Center Operations Manager, Amazon Dedicated Cloud

    Data Center Operations Manager, Amazon Dedicated Cloud

    Clearance Jobs • Warrenton, VA, US
    serp_jobs.job_card.full_time
    Data Center Operations Cluster Manager.Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest cloud system inf...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director, Sales - Federal AFN Operation

    Director, Sales - Federal AFN Operation

    Cisco Systems, Inc. • Columbia, MD, United States
    serp_jobs.job_card.full_time
    US ONLY) The application window is expected to close on : 10 / 20 / 25.Join Cisco's Federal Sales organization, a critical team dedicated to advancing our nation's Defense and Military capabilities.As a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Account Growth Manager of Network Distribution

    Senior Account Growth Manager of Network Distribution

    Legal & General America • Frederick, MD, United States
    serp_jobs.job_card.full_time
    Senior Account Growth Manager of Network Distribution.At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in wh...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technology Manager of Learning & Adoption

    Technology Manager of Learning & Adoption

    Cooley LLP • Reston, VA, United States
    serp_jobs.job_card.full_time
    Technology Manager of Learning & Adoption.Cooley is seeking a Technology Manager of Learning & Adoption to join the Client Services team. Cooley Technology embraces a culture of customer service exc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Algorithm Engineering Team Manager

    Algorithm Engineering Team Manager

    Leonardo DRS • Germantown, MD, United States
    serp_jobs.job_card.full_time
    DRS RADA Technologies, a subsidiary of Leonardo DRS, is focused on proprietary radar solutions and legacy avionics systems supporting the defense industry globally. The company is a global pioneer o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Power Generation Technical Specialist 1

    Power Generation Technical Specialist 1

    GAI Consultants Inc. • Warrenton, VA, United States
    serp_jobs.job_card.full_time
    Technical Specialist 1 to work with the Power Generation Business Sector on primarily renewable energy projects and when needed other regional projects. The successful candidate will enjoy working i...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    Goodwill Monocacy Valley • Middletown, MD, US
    serp_jobs.job_card.full_time
    East Main Street Middletown Maryland, 21769, +1 (240) 6518994.Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Customer Success Manager - Federal

    Senior Customer Success Manager - Federal

    Tenable • Columbia, MD, US
    serp_jobs.job_card.full_time
    Senior Customer Success Manager - Federal.Tenable is the Exposure Management company.Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 perce...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Development Manager

    Business Development Manager

    Leonardo DRS • Germantown, MD, United States
    serp_jobs.job_card.full_time
    DRS RADA Technologies, a subsidiary of Leonardo DRS, is focused on proprietary radar solutions and legacy avionics systems supporting the defense industry globally. The company is a global pioneer o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Technology Integration Liaison - Multi-Domain Operations

    Technology Integration Liaison - Multi-Domain Operations

    Leidos Inc • Reston, VA, United States
    serp_jobs.job_card.full_time
    Looking for an opportunity to make an impact?.At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success.We empowe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Microsoft O365 & Collaboration Technical Manager

    Microsoft O365 & Collaboration Technical Manager

    Leidos Inc • Reston, VA, United States
    serp_jobs.job_card.full_time
    The NASA IT portfolio within Digital Modernization Sector currently has an opening for a Microsoft Collaboration Engineer Manager to lead our M365 Collaboration team that supports our Microsoft 365...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Engagement Manager, WWPS ProServe

    Senior Engagement Manager, WWPS ProServe

    Amazon Web Services, Inc. • Brinklow, MD, US
    serp_jobs.job_card.full_time
    The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution proj...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Lead Product Manager - O&O and Programmatic (Cox Media)

    Lead Product Manager - O&O and Programmatic (Cox Media)

    Cox Communications • Stone Ridge, VA, US
    serp_jobs.job_card.full_time
    Lead Product Manager to support its Cox Media team.As part of the Cox Media Product Management Team, the Lead Product Manager is responsible for comprehensive lifecycle management of assigned adver...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    EPC Relay Settings Manager

    EPC Relay Settings Manager

    Leidos Inc • Reston, VA, United States
    serp_jobs.job_card.full_time
    We empower our teams, contribute to our communities, and operate sustainably.Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.Our Mis...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    C&I Relationship Manager IV (Hybrid Central, VA)

    C&I Relationship Manager IV (Hybrid Central, VA)

    Atlantic Union Bank • Leesburg, VA, United States
    serp_jobs.job_card.full_time
    The C&I Relationship Manager IV assumes the overall responsibility, development and management of their borrowing and non-borrowing portfolio. The Relationship Manager is responsible for marketing a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Technology Collaboration Services Specialist

    Technology Collaboration Services Specialist

    Cooley LLP • Washington, DC, United States
    serp_jobs.job_card.full_time
    Technology Collaboration Services Specialist.Cooley is seeking a Technology Collaboration Services Specialist to join the Platforms & Applications team. Cooley Technology embraces a culture of custo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted