Strategic Account Executive - EMEA London

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

PagerDuty is seeking a Strategic Enterprise Account Executive to join our new customer acquisition team! In this role, you will report to a Director of Strategic Sales, and will be focused on acquiring new business opportunities.

Your territory will consist of Global 2000 level new logo accounts. Daily responsibilities include creating, developing, and managing net-new business deals with an emphasis on strategic planning, leveraging a team selling approach and engaging in proof of value / concept engagements with prospects to earn their business.

Key Responsibilities :

Value Selling :

• Understanding the problems and focus areas of your stakeholders and effectively communicating the technical wins and strategic business outcomes we can align to and drive with a PagerDuty partnership.
• Aligning use cases with the appropriate service offering / product.
• Ensuring complete buyer satisfaction in all interactions.

Sales Effectiveness :

• Negotiating positive business outcomes with new customers for PagerDuty.
• Managing and closing complex, multi-product sales cycles with new logos in the Global 2000 segment.
• Strong presentation skills verbally and visually by customizing content and slides to an internal or external audience.
• Encouraging positive conversations between new or potentially new customers and sales teams.

Sales Execution :

• Planning - Mapping out your territory assignment, priority account targets and working with your greater support team to drive an effective territory strategy.
• Prospecting - leveraging our Marketing, Alliances, BDR programs to develop a point of view and approach to opening net new logo opportunities.
• Documenting key qualification details, including use case, purchase timeframes, and next steps.
• Closing and managing land-and-expand deals with the main focus on acquiring new customers.

Basic Qualifications :

• 12+ years field sales experience, preferably in software sales / SaaS sales.
• 6+ years of New Logo / New Customer acquisition closing experience.
• 4+ years experience successfully selling into Strategic Enterprise accounts in the Global 2000 space.
• 4+ years of experience successfully positioning and selling in a multi-product environment.

Preferred Qualifications :

• Proven ability to quickly gain trust with senior leaders, internal and external.
• Highly organised with exceptional follow up skills.
• Thorough understanding of the back office within organisations and the challenges they face to execute on their roles.
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, CoM, Challenger Sales).

This role is expected to come into our Moorgate office 1-2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds.

What we offer :

• Comprehensive benefits package from day one.
• Generous paid vacation time.
• Paid holidays and sick leave.
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO.
• Company equity.
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent.
• Paid volunteer time off - 20 hours per year.
• Mental wellness programs.

About PagerDuty :

PagerDuty, Inc. (NYSE : PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer.

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