Product Support Technical Program Manager

Product Support Technical Program Manager

Job Locations : US-CA-Santa Cruz

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ID : 2024-3515

Category : Other

Type : Regular Full-Time

Joby Overview

Located in Northern California, the team at Joby Aviation is driven by our goal of creating an affordable, all-electric air transportation system.

Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most.

Since 2009, our team has worked steadily to make this dream a reality. We’ve designed and tested many generations of prototype aircraft capable of serving in a network of electric air taxis.

We’re looking for talented, committed individuals to join our team as we push onwards toward certifying the Joby aircraft with the Federal Aviation Administration, scaling our manufacturing, and preparing to launch commercial service in 2025.

Overview

Joby Aviation is seeking an experienced Product Support Technical Program Manager to join our growing Product Support Engineering Team with a focus on developing our OEM support infrastructure including cross functional project coordination, schedule management, for the development of specialized maintenance tooling.

The position will be in our Santa Cruz, CA location. The role will actively work cross functionally with teams in Joby aviation including engineering, manufacturing, flight test, operations, and many more.

The Product Support Technical Program Manager will be responsible for supporting cross functional initiatives across a range of aftermarket subjects with a heavy focus on the deployment of specialized aircraft tooling which interfaces with the Joby S4.

Responsibilities

• Lead cross functional teams on project scope definition, development planning, project execution focused on the execution of specialized aircraft maintenance tools.
• Will be responsible to lead the project through multiple phases with each phase including scope definition, requirements drafting, implementation and verification.
• Work closely with the team to develop and maintain timelines and project schedules related to the aftermarket portfolio and tied to program level integrated schedules.
• Prioritize initiatives in an evolving organization, ensuring critical deliverables are identified and successfully completed.
• Facilitate communication throughout the organization of the value proposition and operational need for the specialized tools.

Required

• 3+ years’ experience in an integrated product development environment.
• Program or project management experience preferred.
• Ability to manage both short term urgent and long-term strategic projects.
• Self-starter who is comfortable solving open ended problems.
• Ability to focus large strategies into actionable roadmaps; driving fast implementation and iterative development.
• Degree in engineering or equivalent experience.

Desired

• Aviation, aerospace experience or other regulated industry (Pharma, Medical Device etc.)
• Experience in product support, customer support or customer success organization highly preferred.
• Degree or equivalent experience in controls automation, computer science / engineering, electrical engineering or equivalent.

Statistics show that under-represented groups, such as women and other minority groups, don’t apply to a job unless they meet 100% of the required qualifications.

At Joby, we encourage you to apply even if you don’t meet all requirements. We believe that a successful workplace is diverse, equitable and inclusive.

We value all perspectives; we celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are excited about this role, want to reinvent it and contribute to the Joby mission; please apply anyway. Compensation at Joby is a combination of base pay and Restricted Stock Units (RSUs).

The target base pay for this position is $111,300 - $147,500 per year salary. The compensation package will be determined by job-related knowledge, skills, and experience.

Joby also offers a comprehensive benefits package, including paid time off, healthcare benefits, a 401(k) plan with a company match, an employee stock purchase plan (ESPP), short-term and long-term disability coverage, life insurance, and more.

Joby is an Equal Opportunity Employer

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