Information Technology

How will you CONTRIBUTE

and GROW?*Airgas offers an opportunity for individuals seeking a workplace that prioritizes employee well-being, fosters professional growth, and contributes to global progress.

Join our esteemed team and contribute to shaping the future of the gas and welding industry while embracing a culture of excellence and innovation.

We are currently seeking an IT Support Specialist to join Airgas, dedicated to maintaining our technology systems and providing exceptional support to end users within a dynamic Help Desk environment.

• Provide timely and efficient technical support to end users, addressing a range of PC, hardware, software, and IT infrastructure issues.
• Ensure the upkeep of IT equipment, hardware, and software to meet security standards and organizational requirements.
• Collaborate with tier one technicians to deploy software packages, troubleshoot conflicts, and assist with computer operating systems and approved applications.
• Evaluate and test new technologies, actively contributing to IT projects, and fostering positive relationships with end users.
• Partner with the IT Security team to implement security projects and adhere to best practices.
• Stay abreast of industry developments through ongoing personal growth and education.
• Occasional regional day travel with up to 10% overnight travel may be required.

Are you a MATCH?

• Bachelor’s degree in management information systems, computer science, or business, or equivalent practical experience.
• Minimum of 3 years of experience in a Microsoft operating system environment; familiarity with Google Workspace is advantageous.
• Proficient personal computer skills.
• Strong verbal communication skills, with the ability to interact effectively with executives and non-technical customers.

Knowledge, Skills, and Abilities :

• Exceptional customer service skills and a proactive problem-solving approach.
• Ability to thrive under pressure, both independently and collaboratively, while consistently meeting deadlines.
• Comprehensive technical knowledge, including proficiency in Windows Operating Systems and Citrix thin client environment support.
• Familiarity with DNS, DHCP, WINS, TCP / IP, VoIP, and Internet / Intranet concepts.
• Sound understanding of Telephony, LAN, and WAN concepts.
• Excellent documentation skills and the capacity to convey technical information to non-technical audiences.
• Strong organizational, time management, and project estimation abilities.
• Willingness to enhance skills through continuous personal development, including attending classes outside regular working hours.
• Flexibility and willingness to travel as required.

Join Airgas and become an integral part of our IT success story. Apply now and make a meaningful difference.

Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.

We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.