Job Description
Job Description
Department : Residential
Reports to : Director of Operation
Position Type : Full-Time
Compensation : $45,000 - $65,000
COMPANY SUMMARY
Exciting opportunity to join a progressive and growing organization serving individuals with developmental disabilities of all ages.
Support, Inc. has provided community-based solutions for 30 years and serves the entire front range of Colorado.
Our mission is to serve our constituents and customers in innovative and cost-effective ways, and to provide the very best in community based residential and day services.
We strive to serve people in a way that honors choice making, health and safety, being part of the community, individual relationships, and a positive picture of the future.
For more information about our company, please visit us online at www.supportinc.com
POSITION SUMMARY
Manages an interdisciplinary team of professionals to achieve high quality service delivery in a community healthcare environment including case coordination, nursing, and clinical staff.
Provides leadership and management to continually improve performance, customer outcomes, and growth in services. Ensures that all functions of the department are operating efficiently and effectively and in accordance with regulations, company policy, and best practices.
Participates as a member of the Management Team to establish and meet short and long-term strategic goals. This is an exempt, benefit eligible, full-time position (4 / 10’s : Monday through Thursday) with some flexibility.
Salary may depend on a combination of related experience and industry knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This role will include :
- Implementation and forward progress of customer care plans
- Management of staff with varying backgrounds and responsibilities that represent the entire continuum of care for the customer
- Management of independent contractors working in the field as an extension of the interdisciplinary team
- Monitors trends in performance using quality assurance methods, such as data trending and key performance indicators
- Focus on customer relations to retain customers and grow customer base
- Seeks the opportunity to implement innovation in service delivery
- Supports and implements processes that seek to improve service delivery and maximize efficiencies
- Attends the Management Team meetings regularly
- Reviews analyses of activities, costs, operations, and forecast data to determine department of progress toward stated goals and objectives.
Also monitors billing activities for assigned services.
- Develop and monitor the department’s budget
- Arranges for recruitment, assignment, and training of appropriate personnel
- Establishes standards for accountability and consistency of all departmental functions and staff
SUPERVISORY RESPONSIBILITIES
- Manages a diverse group of staff who also may supervise contractors and other care providers.
- Carries out supervisory responsibilities in accordance with organization’s policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance;
rewarding and disciplining employees; addressing complaints and resolving problems.
Must have high integrity, act as a role model for direct reports, and have strong management / leadership skills.
May perform other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contingent job offers will be subject to Reference, MVR and Background checks.
Bachelor’s degree required and four to ten years’ related experience in a service delivery environment and / or training;
or equivalent combination of education and experience.
- Master’s degree (M.A.) or equivalent preferred
- An ideal candidate will have the skills to provide leadership and management to a team of professionals.
- Must be capable of building sustainable systems and processes to improve organizational performance.
- Willing to grow professionally and enable the growth of individuals around them.
Principals only. Recruiters, please don't contact this job poster.do NOT contact us with unsolicited services or offers Principals only.
Recruiters, please don't contact this job poster.do NOT contact us with unsolicited services or offers.
Support, Inc. is an Equal Opportunity Employer. M / F / D / V
We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Principals only. Recruiters, please don't contact this job poster with unsolicited services or offers.
Powered by JazzHR
E9HmfGlTIf
Associate Director
FTE position that reports to the Executive Director of the Center for Health Equity and will serve as a member of the Center's Leadership Team and Executive Committee, working collaboratively with leaders, faculty, and staff. The University of Colorado offers a comprehensive benefits package that in...
Executive Director, Johnson Depression Center Open Rank- Associate Professor, Professor
The Johnson Depression Center 's status as an official Center of the University of Colorado is based on the broad and comprehensive nature of the Center's mission and on the myriad of professional, research, clinical, administrative and academic partnerships the Johnson Depression Center has develop...
Associate Director Human Resources Directorate
This position is located within the Office of the Secretary for the Department and is responsible for providing mission support systems and services on a national level to the Office of the Secretary, the Department's bureaus and offices, and numerous external federal agencies. Your responses to the...
Director of Operations (DOO)
Grow the business - Provide support and resources to franchisees to help better understand and/or improve their revenues, profitability, and other aspects of their operations, while maintaining a clear understanding that franchisees are solely responsible for the day-to-day operations of their franc...
Regional Director of Dining Services
The REGIONAL DIRECTOR OF DINING SERVICES oversees development and implementation of Century Park’s dining services objectives; trains and supports communities and Dining Service Directors nationwide to achieve excellence in dining services at each community in accordance with all laws, regulations a...
Clinical Pathology Medical Director; Assistant Professor to Associate Professor
The position includes the opportunity to be the primary director for the special chemistry section of the main clinical laboratory and/or the hospital’s extensive point of care testing program as well as to participate in the leadership of other sections of the laboratory depending upon one’s intere...
Director of Communications, Studio Operations
We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time...
Regional Director Of Operations (Dental)
Regional Director of Operations job profile . Regional Director of Operations. Regional Director of Operations. While performing the duties of this job, the employee is regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or opera...
Associate Director, Marketing & Communications
The International Association for the Study of Lung Cancer (IASLC) is the premier global and multidisciplinary membership association for medical professionals and researchers, who are committed to the mission of conquering lung and thoracic cancers worldwide in the 21st century. Associate Director,...
Director of Operations
Director of Operations – Fine Dining Restaurants. The Director of Operations is responsible for managing all restaurants in the concept, including leading the teams to meet or beat targets for sales, costs, service, quality, safety and sanitation, all while developing future leaders and hitting empl...