Field Service Technician
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Functional area : Service
Country : United States
City : Frederick, MD
Company name : Atlas Copco Compressors LLC
Date of posting : Oct 2, 2024
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more.
Working with us means working with the latest technologies and groundbreaking, sustainable innovations.
Join us on our journey for a better tomorrow.
Your Role
To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers.
As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience.
You will report to the Service Manager.
- You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers.
- You will set, install, and pipe compressor systems.
- You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
- You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
- You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs.
- You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
- You will attend training at our Air Academy and train with Senior Service Technicians.
- You will promote and practice proper safety procedures and correct use of personal protective equipment.
- Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
- You will participate in a rotating 24 / 7 / 365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory.
- You will be subject to random drug testing.
To succeed, you will need
- You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field. Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and / or pneumatics is preferred. Experience in HVAC a plus.
- You are able to work independently and complete tasks within assigned deadlines.
- You are customer-focused and take ownership of meeting the customer's needs.
- You can use computers to complete work orders, ordering parts and training.
- You can supply all basic required tools.
- You will participate in occasional travel to Rock Hill, SC for paid training.
- You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
You have a basic understanding of mechanics and electrical theory.
- You have a valid driver's license and are fluent in English.
- A High School Diploma or equivalent is required, certifications are a plus (EPA Certified).
In return, we offer you
Choose your career with us!
Drive your Career, Explore Opportunities, Realize your Passion . . .
Attractive benefits Include :
- Flexible benefits plan including medical, dental, and vision.
- Generous 401 (k) retirement plan match in addition to an automatic contribution.
- Competitive paid time off and sick time.
- Life & Disability insurance.
- Paid training.
- Excellent parental, adoption, and maternal leave.
- Equipped with a company vehicle, laptop, cell phone and uniform.
- $27- $36.55 / hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors.
This position is overtime eligible and overtime begins after completing 8 work hours in a day.
City : Frederick, MD
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology and great ideas enable us to innovate for the future.
We believe that passionate people make it happen. You are a brand ambassador and our face towards our customers. With us you drive your own professional journey and you are empowered to act.
We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins - Join us at the Home of Industrial Ideas.
Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws.
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