Manager-Electric Service

Essential Functions

Assists with the establishment of, and monitors, goals, policies, plans, standards, performance objectives and budget for the Electric Service process.

Analyzes and recommends resource levels to plan, develop and implement policies and practices. Monitors operating and financial objectives and ensures alignment with organization and corporate goals.

Develops trouble staff. Implements programs to ensure employees possess technical and behavioral skills required to support operating plans.

Manages, selects, coaches and develops staff.

• Coordinates the restoration efforts in collaboration with Electric Operations’ areas in the Operations Organization.
• Assists in the development and implementation of best practices to achieve efficient and effective transmission and distribution system operations and dispatch.

Assists in the planning and implementation of technological enhancements for the Energy Management Centers.

• Monitors system conditions and loading, pool coordination, safety clearance support, event notification and reporting and coordination of activities in support of the Operations and Restoration processes.
• Communicates with customers, communities, executives and other stakeholders in regards to system conditions and restoration efforts.
• Manages the System Emergency Preparedness activities jointly with other Electric Operations managers, including operating, tagging and work practices and standards.

Technical Knowledge / Skill / Education / Licenses / Certifications :

Requires a comprehensive understanding of the Company’s transmission and distribution network.

Requires a Bachelor of Science Degree in Engineering or related discipline or equivalent experience. MS in Engineering or MBA preferred.

Ten (10) to twelve (12) years managing or supervising groups engaged in transmission / distribution or related activities.

Demonstrated experience in working and communicating across functional boundaries, developing a union workforce and process management.

Compensation and Benefits :

Eversource offers a competitive total rewards program. The annual salary range for this position is $156610 to $174010 plus incentive.

Salary is commensurate with your experience. Check out the career site for an overview of our benefits.

Working Conditions :

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA / CT / NH as necessary.

Mental Aspects :

Leadership Behaviors / Competencies :

• Cascade and translate strategies into action plans.
• Communicate goals and priorities (company, department, team); ensure line of sight
• Drive accountability / monitor progress
• Communicate, communicate, communicate
• Role model honesty and integrity in all communication and actions
• Balance getting results with concern for individual needs
• Have honest dialogue with employees; get to know them
• Track commitments and follow-up
• Create individual development plans with direct reports
• Set realistic performance objectives
• Give ongoing, honest feedback; coach for success
• Differentiate performance and provide rewards and recognition
• Surface and address competing goals
• Encourage cooperation / remove obstacles between functions
• Conduct teambuilding / development processes
• Encourage collaboration
• Guide team in translating organizational goals into day-to-day work
• Involve employees / seek input in decision making, on continuous improvement ideas and change
• Diversify staff, where possible, in hiring / promotions
• Seek opportunities to utilize diverse suppliers
• Exhibit a can-do attitude to successfully develop and implement changes in strategy, priorities and work processes
• Respond positively to new demands or circumstances
• Act optimistically to influence others to embrace change
• Ensure that we have processes in place to deliver on our customer promise and provide superior customer service
• Be a role model for the business on delivering superior customer service

Please submit a resume with your application.

Worker Type : Regular

Regular

Number of Openings :