Vans & Trucks Rental Manager

Cavalier Vans & Trucks

www.Cavaliervans.com

Job Title : Commercial Vehicles Rental Manager

Location : Doral, FL

Department : Commercial Vehicles Rental

Reports To : Alex Castano

Job Summary :

The Commercial Vehicles Rental Manager is responsible for overseeing the daily operations of the commercial vehicle rental division.

This includes managing the fleet, ensuring customer satisfaction, driving sales, and maintaining strong relationships with clients.

The ideal candidate will have strong leadership skills, a background in the automotive industry, and a keen understanding of commercial vehicle operations.

Key Responsibilities :

Fleet Management :

• Oversee the acquisition, maintenance, and disposal of commercial vehicles.
• Ensure the fleet is well-maintained, clean, and ready for rental at all times.
• Monitor vehicle performance and coordinate repairs and maintenance as needed.
• Implement efficient systems for vehicle tracking and inventory management.

Customer Service :

• Provide exceptional customer service and ensure a high level of customer satisfaction.
• Handle customer inquiries, complaints, and rental agreements in a professional manner.
• Develop and implement customer retention strategies.

Sales and Marketing :

• Drive sales and achieve rental targets through effective marketing strategies.
• Develop and maintain relationships with key clients and identify new business opportunities.
• Coordinate with the marketing team to create promotional campaigns and offers.
• Analyze market trends and competitor activities to inform business strategies.

Team Leadership :

• Lead, train, and motivate a team of rental agents and support staff.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a positive and collaborative work environment.

Financial Management :

• Prepare and manage the department budget, ensuring cost control and profitability.
• Monitor financial performance and generate reports on rental income, expenses, and other key metrics.
• Implement pricing strategies to maximize revenue.

Compliance and Safety :

• Ensure compliance with all relevant regulations and company policies.
• Implement safety protocols and conduct regular safety inspections.
• Manage risk and minimize liabilities associated with vehicle rentals.

Qualifications :

• Minimum of 5years of experience in commercial vehicle rental management.
• Strong leadership and team management skills.
• Excellent communication and customer service skills.
• Proficient in using rental management software and other relevant technologies.
• Knowledge of commercial vehicle operations and maintenance.
• Ability to analyze data and make informed business decisions.

Preferred Qualifications :

• Experience in managing a large fleet of commercial vehicles.
• Strong network within the commercial vehicle industry.
• Sales and marketing expertise.

Working Conditions :

• Full-time position, with occasional requirements for evening and weekend work.
• Office and on-site work environments.
• Some travel may be required.
30+ days ago