Job Description
Appliance and Refrigeration Repair Technician
Why an Appliance Repair Technician career might be right for you :
- You like solving problems Each repair is different. You enjoy diagnosing problems and figuring out solutions.
- You like fixing things Getting things working again is a satisfying outcome. You did that!
- You like helping others You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
- You like to be on the move You’re on the road and welcomed into customers’ homes every day.
Why a career with Sears Home Services is right for you :
- Great hourly rates $23 - $29 / hourly base rate, depending on experience, certification and location.
- Benefits Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan.
Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.
- 401k match Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.
- More ways to earn Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
- Year-round work With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.
- Expert training Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.
- Peer mentoring Onboarding buddy and mentor technicians to help you grow your skills.
- Career advancement Many ways to advance and cross-train to keep growing your career. Our average tenure is >
12 years!
Tools Provided Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.
Responsibilities / Skills / Experience Requirements
Job responsibilities :
Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency;
appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
- Deliver excellent customer experience that exceeds expectations consistently
- Provide customers with value-added solutions that help make their home more clean, comfortable & protected
- Keep company truck well-maintained & organized, and help manage parts efficiently
- Performs other duties as assigned
Requirements :
- High school diploma or general education degree
- EPA Type I or EPA Universal certification
- Mechanical knowledge and aptitude, including use of testing & repair tools
- Experience repairing and diagnosing a variety of home appliances preferred
- Can follow directions and processes for quality workmanship
- Can use smartphone, including use for part ordering
- Successfully pass a background & drug screen
- Valid driver’s license for the state(s) in which you work
- Ability to travel up to 100%
- Ability to work variable and flexible hours, including required overtime
- Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
- Excellent communication skills, both verbal and written; Ability to read, write, and speak English
- Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
- Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
- Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
- Ability to occasionally reach above shoulder
- Ability to drive automatic transmission vehicle
Years Experience
1 - 2 Years Experience
Travel Requirements
Road Warrior (75% or more)
Work-In City
Sterling
Work-In State
Work-In Postal Code
20165
Job Function
Repair / Installation
EEO / EOE Footer
Equal Opportunity Employer / Disability / Vet.
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