System Analyst-Remote

Why CCI? CCI Systems, Inc. is an Employee-Owned solution provider specializing in telecommunications, comprehensive network assessments, industry-leading engineering, drafting and design services, and 24 / 7 support services.

Come join our team of engineers and experts that guide our customers toward the right choices to future-proof their network for years to come.

Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees.

We value our employee’s hard work and determination and REWARD results all while having fun!

Our mission is to make life better by connecting people through innovative communication systems.

We are seeking a System Analyst to analyze opportunities for improvement, provide world-class implementation and support services, and drive value at CCI in close partnership with decision makers in our business, while administering and governing different applications.

Responsibilities

• Design and develop custom objects within current business systems to enable adoption of new business processes.
• Develop, monitor, and maintain data integrations within the business systems.
• Participate in analysis to understand potential performance impacts of system changes and help to ensure performance is maximized.
• Work closely with Business stakeholders to ensure that changes to existing systems will meet business process needs.
• Work closely with other IT Teams to create collaborative business solutions.
• Publish and communicate security and governance information related to managed business systems.
• Participate in requirements definition, analysis, and implementation of new business systems.
• Actively participate in team meetings, grooming, retrospectives, and group work.
• Create and maintain comprehensive documentation for systems, processes, and applications.
• Help prepare user manuals and training materials for end-users.
• Design system architectures and solutions that align with business requirements.
• Design and implement solutions for integrating different software systems to work together efficiently.
• Train others on new processes, support, and systems.
• Build on your personal knowledge base through continued education and training.
• Ensure confidentiality of company information and processes.
• Perform other duties and special projects as assigned by management.

Qualifications

• Associate or bachelor’s degree in Computer Science, Business, Information Technology is preferred.
• 2+ years’ relevant work experience is required.
• Experience configuring and administrating ERP systems is required.
• Experience in low / No Code application development and support is required.
• Experience supporting processes including accounting, supply chain management, sales, invoicing, production applications, and project management is required.
• Experience with security and governance concepts and standards is required.
• Experience with data integration processes, best practices, and technologies is required.
• Experience with support and troubleshooting of business systems utilizing critical thinking to identify and resolve problems is required.
• Experience with Dynamics 365 ERP / CE is preferred.
• Experience with Power Platform Administration, Governance, and Development preferred.
• Experience supporting and standardizing the hiring, recruiting, and onboarding processes preferred.
• Experience with IT project tracking software such as Jira or Pivotal is preferred.
• Proficient in Microsoft Office Suite and a variety of web-based software applications.
• Proven ability to self-motivate, manage time, and effectively prioritize and execute tasks in a high-pressure environment.
• Excellent communication and interpersonal skills with the ability to effectively work across various business and IT functions.
• Willingness to learn and take ownership of assigned tasks.
• Ability to work independently or collaboratively in a team environment.
• The ability to embrace corporate values, understand the company vision, and exemplify CCI leadership behaviors.

Shift is full-time Monday-Friday between the hours of 8 : 00 a.m. to 5 : 00 p.m. CST. Must be flexible and willing to work outside normal business hours as necessary.