A company is looking for an IT Service Desk Technician to support federal customers remotely.Key ResponsibilitiesProvide prompt and professional responses to users for hardware / software issuesDocument user interactions and troubleshooting steps in the ticketing systemPerform account password administration and manage user expectations regarding issue resolutionRequired Qualifications and EducationHigh school diploma with preferably 1 year of experience in IT supportAbility to obtain and maintain a public trust security clearanceUnderstanding of Help Desk operations and technical phases of the jobExperience with Windows technical skills and Microsoft Active DirectoryMust be flexible to work different shifts, including weekends and holidays
IT Service Desk Technician II - Security Clearance Required
Tier II Service Desk Technician II. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, s...
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A company is looking for an IT Service Desk Analyst to provide remote and deskside technical support for computer hardware, software systems, and mobile devices. ...
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Merit Services is seeking an IT Help Desk Technician to join our client’s dynamic team a in Trois-Rivières. As an IT Help Desk Technician requires using your technical knowledge, ability to solve problems and focus on customer support to effectively handle and solve IT problems promptly. Demonstrate...
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A company is looking for an IT Service Desk Manager responsible for leading IT service delivery for help desk operations. ...
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Demonstrates cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization. Job Description The IT Service Desk role is to support and maintain in-house computer systems, desktops, ...
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A company is looking for an IT Service Desk Associate to provide Tier 1 phone-based support to internal and external customers. ...
IT Technician (Field)
You will also handle all IT support requests and assist colleagues with their IT needs. Previous experience as an IT Technician or an IT Certification is preferred. We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer ...
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Provide technical communication and media support services during core business and training hours as Subject Matter Expert for 10 enterprise video teleconferencing systems and 8 locations maintaining wireless telecommunication solutions Provide Tier 2 help desk support to ensure the incident r...
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Diagnostic and analytical skills for software and general IS application knowledge• Strong computer literacy skills with an emphasis on software knowledge, installations and use, Microsoft applications, Data Base applications, Internet and internet protocols• Ability to multitask - Sense of urgency;...
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Must be able to document, execute, and maintain desktop security standards as per IT security policies and handle system administration of enterprise desktop asset management software tools. Are you a Service Desk Technician who is looking to join one of the top companies within the. The Service Des...