Service Advisor Automotive
Job Description
Put your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.
We need more than a Service Advisor; we need an expert in the art and science of customer service someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.
Job Responsibilities
- Attitude is everything greet service department customers promptly and courteously
- Listen to each customer and clearly articulate repair needs to techs
- Upsell recommended / additional services using low-pressure, high-integrity methods
- Provide accurate estimates of repair / maintenance costs
- Adherence to dealership policy on customer vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure that all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits
Training for career advancement
Medical, Dental and Vision Insurance
401K and Profit sharing
Paid vacations and holidays
Great environment and a drug free workplace
About
The Gerald family has been selling automobiles in the Chicago area since the mid-1930's and has been proud to be a part of the communities they serve for decades!
We have succeeded in our endeavors because of a profound respect for our customer. The name Gerald stands for honesty and the highest standard of excellence.
The Gerald management team and employees are some of the most outstanding in the business. As our auto group continues to grow, it will be the result of all of our combined efforts, and our dedication and loyalty to the thousands of customers who favor us with their trust and patronage.
Over many years, Gerald has meant Service.
Express Service Advisor
The Express Service Advisor is responsible for providing excellent customer service. Some (6 months - 1 year) experience selling automotive service work in either a dealership, customer service, or high volume service center. Serves as the communicator between customer and technician; ensuring the c...
Toyota Service Advisor
We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs. Service Advisor – Automotive. Attitude i...
Independent Sales Representative-Southern Illinois
STINE INDEPENDENT SALES REPRESENTATIVEJob Description:Stine Seed Company, a privately-held, growing national seed company, currently has an opening for an Independent Sales Representative in Johnson County Illinois. Communicate and implement Stine's sales programs and policies within the assigned te...
Financial Representative Trainee (Sales) -- Chicago. IL
Financial Representative Trainee (Sales) -- Chicago. Sales, Early Career Programs, Financial Representative Trainee. Upon completion of the trainee period, promotion to a Financial Representative with a $36,000 annual base plus unlimited monthly sales incentive. You’ll gain valuable direct sales exp...
Mold Technician (Day)
The Mold Technician will report to the Night Shift Supervisor. Responsible to occasionally instruct general technicians on job duties as required. Completion of General Technician Job Criteria. Successful completion of Mold Technician Job Criteria. ...
Cashier
Join our team at Brookhaven Market in Mokena, IL, as a Part-Time Cashier and experience the excitement of working in a dynamic grocery environment! You'll have the opportunity to engage with customers daily, providing exceptional service while building lasting relationships within the community....
Customer Service Sales Representative
Tom Porter - State Farm Agency, located in Chicago Ridge, IL has an immediate opening for a full-time Customer Service / Sales Representative. Develop insurance quotes, makes sales presentations, and close sales. Develop new Financial Service opportunities with both existing and new clients. Years o...
Cashier
Cashier (Guest Service Expert). Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:. ...
Cashier
Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and su...
Service Technician
Custom-designed cranes to meet your specific needs are also available, providing the same performance and serviceability evident in the pre-engineered crane systems. We are currently seeking several open positions for a field technician to repair and install overhead traveling cranes. ...