National General Adjuster - Large Commercial Property

Zurich North America is currently searching for an experienced property and auto claims professional to join our large loss property claims team located in the United States.

This individual will manage claims associated with our Direct Markets, Auto Dealership customers.

The Property Claims organization is dedicated to helping our customers at the moments that matter the most. Our adjusters oversee commercial property, auto inventory losses and business income claims resulting from weather events, theft, water, vandalism and other perils.

We guide our customers through the claim process and help them mitigate damages and recover from those losses as quickly as possible.

As a General adjuster, you will leverage your technical property and auto claims expertise, analytical and negotiation skills, as well as your leadership capabilities.

You will manage a caseload of high exposure and complexity large loss property claims from assignment to resolution.

As a colleague of the Property Claims team, you will :

• Manage a caseload of high complexity property, commercial inventory auto & business income claims from assignment through resolution
• Apply your knowledge of insurance contracts, coverage, and other relevant documents and information to adjust losses
• Leverage litigation claims management expertise
• Learn and apply knowledge of Property Team Best Practices and other internal processes in claim handling
• Partner with other internal business functions to facilitate quality claims resolution
• Collaborate with colleagues in a team environment to resolve complex claims issues
• Partner with customers, brokers, vendors and other external stakeholders that are critical to the success of the claims lifecycle
• Support Catastrophe responses as needed

In this role, you will be an ambassador for Property Claims and Zurich North America, delivering the highest standards of claims service excellence and best practices, and effectively developing partnerships with key customers, brokers and other internal and external stakeholders that are critical to the success of the claim lifecycle.

You will have direct accountability for your overall results and contributions in support of Claims strategy and goals.

Our highly successful Property Team will provide you with the tools you need to succeed and progress in your insurance career!

You will work out of a home-based office.

Approximately 10%-20% domestic travel is needed.

Basic Qualifications :

• Bachelor's Degree and 6 or more years of experience in the Claims or Litigation area including commercial property and / or auto claims handling experience
• High School Diploma or Equivalent and 8 or more years of experience in the Claims or Litigation area including commercial property claims handling experience
• Zurich approved Apprenticeship program including an Associate Degree and 6 or more years of experience in the Claims Handling area within the Insurance industry including commercial property claims handling experience
• Must obtain and maintain required adjuster license(s)
• Microsoft Office experience

Preferred Qualifications :

• 5 or more years of commercial property and / or dealship auto claims experience
• Large loss property and Auto claims handling experience
• Negotiation experience
• Analytical skills
• Strong communication skills
• Ability to work independently
• Experience collaborating across work groups
• Insurance designations such as CPCU, AIC

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().