Commercial Lines Department Manager

Job Summary :

The Commercial Lines Insurance Department Manager will oversee the commercial lines department, ensuring the delivery of high-quality service to clients and the achievement of business objectives.

This role involves leading and mentoring a team of insurance professionals, managing client relationships, and developing strategies to enhance departmental performance and growth.

Key Responsibilities :

Leadership and Management :

• Lead, mentor, and develop a team of commercial lines insurance professionals.
• Foster a positive and collaborative work environment.
• Set performance goals and conduct regular performance reviews.

Client Relationship Management :

• Oversee client accounts and ensure exceptional service delivery.
• Develop and maintain strong relationships with key clients.
• Address and resolve client issues promptly and effectively.

Strategic Planning and Execution :

• Develop and implement strategic plans to achieve departmental goals.
• Monitor industry trends and adjust strategies to maintain a competitive edge.
• Identify opportunities for new business development and cross-selling.

Operational Oversight :

• Ensure compliance with industry regulations and company policies.
• Oversee policy renewals, endorsements, and claims processing.
• Implement and monitor quality control processes to maintain high service standards.

Financial Management :

• Manage departmental budgets and financial performance.
• Analyze financial reports and develop strategies to improve profitability.
• Monitor and manage revenue and expense targets.

Qualifications :

Education : Bachelor's degree in Business, Finance, Insurance, or a related field. Advanced degree or professional certifications (e.

g., CPCU, CIC) are a plus.

• Experience : Minimum of 5-7 years of experience in commercial lines insurance, with at least 3 years in a leadership or management role.
• Skills :
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strategic thinking and problem-solving abilities.
• In-depth knowledge of commercial lines insurance products and services.
• Proficiency with insurance software and Microsoft Office Suite.

Benefits :

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company match.
• Opportunities for professional development and career advancement.
• Flexible work arrangements and a supportive work environment.

Resumes may be confidentially emailed to [email protected] or you can reach me via call / text at 605-501-4531

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.

We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.