Industrial Inside Sales Rep

Kelly Services is seeking an experienced Industrial Inside Sales Rep in Itasca, IL. Candidate must have 3-5 years’ experience in an inside sales role, working with valves.

This is a Direct Hire, Permanent position, meaning you will be hired permanently with our client and offered their competitive benefit and vacation package upon hire.

Our client is rapidly growing and offering advancement opportunities to help build your career and skillset. They offer a culture that is second to none, where you will immediately feel like part of this company.

They are a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success.

Hours are 9am 5pm.

Pay info : up to $75k, and a quarterly bonus (possibly up to $1500 each quarter)

Interested candidates can reply to this ad with their updated resume, or send to : [email protected]

Can also call Nancy at 630-506-8757

Job Summary

The Inside Sales Representative gathers data and actively listens to prospective and existing clients by using consultative methods to fully understand their business, uncover their problems, and identify impact areas.

The daily functions include prospecting, qualifying, disqualifying, and selling products across multiple applications to prospective and current customers across the region.

Job Details

• Engage in cold-call prospecting with current customers to nurture client relationships and to create new opportunities
• Will work with current clients regarding industrial oil / gas valves / pumps, steel fittings / pipe
• Follow up with customers to determine the status of open quotes and report findings to the Branch Manager.
• Reply to quotes promptly and enter them into P21 for accurate tracking
• Expedite orders and ensure customer’s quoted date is met.
• Address and resolve any customer issues and complaints promptly and notify management and / or Outside Sales Rep if circumstances escalate.
• Research customer demographics and keep management informed of customer needs, buying trends, and market conditions
• Process cancellations or changes in sales orders appropriately and communicate to related departments as required.
• Interface with Shipping and Vendors to ensure delivery commitment to clients is met.
• Communicate and help resolve payment and credit issues with the Accounts Receivable Representative if needed.
• Update customer contact information in P21’s Contact Management System and notify the outside sales representative of any changes with existing customer information and new customers in the CRM platform.
• Participate in the On-Call rotation (this includes lunch hour, after-hours, and weekends)
• Ask probing and discovering questions when receiving a quote from a customer to ensure the best options to receive an order are presented.
• Build and maintain a healthy pipeline of qualified sales opportunities
• Identify and close inside sales (e.g., Up-selling) opportunities with existing customers to achieve assigned objectives while ensuring regular and effective communication
• Continuously identify and develop opportunities utilizing inbound / outbound calls for customer development and revenue growth.
• Collaborate with Team Manager to determine essential strategic approaches for sales.
• Attend sales meetings concerning sales targets or forecasts, skill-building, and professional development meetings.
• Participate in ad-hoc sales campaigns and programs to help generate new prospects / opportunities.
• A follow-up report is required on the Outside Salesman’s weekly call report

Skills / Qualifications Required

• High School diploma required
• Bachelor’s degree in marketing, Business, or a related field is a plus
• 3-5 years’ experience in an inside sales role with valve experience
• P21, Activant or Epicor software experience is a huge plus.
• Energetic, self-starter with the ability to adapt to change in a highly dynamic work environment
• Outstanding written and verbal communication, presentation, and time management skills
• Microsoft Office proficiency
• Ability to maintain a high level of activity, manage multiple competing priorities, and work effectively in a results-driven culture
• Ability to initiate, establish, and nurture meaningful business relationships over the phone.
• Develop strong product / price knowledge as well as customer knowledge
• Strong ability to sell and be persuasive over the phone

What are the perks?

Job stability

Working for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success

Lots of room to grow

Every day there are new challenges and opportunities to gain experience and grow as well as laugh and have some fun

What are the benefits?

401k

Medical

Dental

Life insurance

Quarterly and Annual incentives

Interested candidates can reply to this ad with their updated resume, or send to : [email protected]

Can also call Nancy at 630-506-8757

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity.

It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.