Project Manager (Mitigation Department)

MITIGATION PROJECT MANAGER

What is the role of the Project Manager?

• Meet operational objectives of : Sales, Gross Margin, Brand Experience
• Ensure compliance with standards and regulations
• Celebrate completion of projects with your Paul Davis team members and homeowners grateful to be getting their lives back to normal
• Improve your community by serving others
• Continuously learn about improving results and setting proper expectations of others
• Learn new things daily about construction and building homes
• Have fun and be part of a growing business!

What do Project Managers do?

• Respond to all new mitigation losses
• Perform initial call to new customers to gather appropriate information
• Conduct initial inspections for all jobs you are assigned to and produce the appropriate scope of work
• Scoping for all structural mitigation work as well as contents mitigation work.
• Perform Matterport documentation and upload to the cloud
• Use platforms depending on assignment such as MICA, Contents Track, RMS, etc
• Obtain signatures on all necessary documentation (work auths, lead booklets, contents disposal, hold harmless forms, etc )
• Determine the need for additional labor, subcontractor use, and / or the need for a contents packout on the job
• Communicate with carriers via program guidelines and follow all necessary processes to obtain pre-approvals
• Coordinate subcontractors and / or vendors on site with specifics of structural demolition, electrical work, plumbing work, hvac work, hazardous testing work, asbestos / lead abatement, dumpsters, pods, temporary services such as toilets, wash stations, and electric as well as specialty services such as art conservation
• Communicate all scope information and changes to the Estimator for all preliminary and final estimate production
• Present estimates to sell jobs and obtain necessary down payments when needed
• Coordinate technicians to respond to all losses to secure the property and begin mitigation tasks
• Ensure mitigation work is being done to our Paul Davis standard of performance and safety
• Communicate with the customer on a regular basis. This includes frequent site visits and communication with the technicians onsite
• Review and confirm all dry log reports and content inventory reports are up to date and data is filled in accurately and completely
• Be the primary contact for all customers to reach out to with any questions, concerns, for scheduling, or any other pertinent information regarding the job
• Responsible for final collections of any balance due for work completed
• Utilize RMS project management software to maintain records for the job, time frames, job statuses in real time, all notes, photos, and carrier program compliance
• Play an active role in training all technicians in the standard and quality of work we expect while including the proper use of your IICRC certifications / knowledge and the training systems PDR has in place.
• Participate in ongoing on the job training and any formal training provided by the company
• Be readily available for emergency service work as part of the on-call rotation and in special cases when not on-call and / or when a large loss dictates an all hands on deck approach
• Participate in an on-call rotation to include after hours phone calls, your response when on call, technician response, direction, and supervision
• Arrive promptly each morning on time and ready to get to work
• Participate in regular meetings with department General Managers
• Hold morning meetings with technicians and other project managers to set the schedule for the day
• Attend company safety meetings along with trainings and toolbox talks

Requirements :

• Valid driver’s license
• High school diploma
• Clean driving record
• Must be able to pass a federal background check (no felonies or misdemeanors)
• Must be able to pass a random drug test

Desired Experience :

• 2+ years restoration experience in structural and contents mitigation (preferred)
• 1 year project management experience in any field
• IICRC Certifications (preferred) : WRT / ASD, AMRT, FSRT, OCT, TCST, CDS, CPT

Benefits :

• Paid time off
• Paid holidays
• Medical, Dental, and Vision Insurance
• Short term disability
• 401k retirement plan
• Company vehicle
• Company phone
• Bonus opportunity
• Opportunity for growth

Please apply if you think you have what it takes to serve others and deliver world-class service when others need it the most.

We are looking forward to discussing this opportunity with you! We support and hire Veterans and we are an Equal Opportunity Employer!