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Customer Care Representative

VirtualVocations
Hartford, Connecticut, United States
Full-time

A company is looking for a Customer Care Team Member to provide remote support to healthcare customers.Key ResponsibilitiesHandle inbound calls and assist customers with health insurance inquiriesInput data accurately into multiple tools and maintain a high call quality averageProvide informational materials and ensure an optimal consumer experienceRequired QualificationsMust reside in specified states1 year or more inbound call center experience preferredPrior medical or health insurance experience preferredHigh school diploma or equivalentSmartphone for two-factor authentication and personal Windows 10 Operating System required

2 days ago
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