Deputy Program Manager

DirectViz Solutions, (DVS) is a large veteran-owned company that delivers cybersecurity services, IT Service Management, and application development to government clients through the knowledge and expertise of our dedicated employees.

DVS' four core values are : employee-centric, customer committed, integrity, and accountability.

We recognize that our employees are our number one resource. DVS provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.

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We are seeking a highly skilled Deputy Program Manager to work in our Head Quarters in Vienna, VA. This is a hybrid position with days in the office on Tuesday, Wednesday and Thursday.

Job Summary :

The position is the alternate POC for the government. The Deputy Program Manager will be authorized and responsible for the contract requirements in instances where the Program Manager is unavailable.

This role involves coordinating with various departments, managing resources, and ensuring successful program and project completion within the given timeframe and budgeted contract agreements.

Key Responsibilities :

• Program Planning : Develop and manage comprehensive Program and project plans, including timelines, milestones, and resource allocation and other day-to-day activities for site.
• Stakeholder Management : Engage with named stakeholders to define Program scope, objectives, and deliverables. Maintain regular communications to update on Program progress and address any issues as needed.
• Risk Management : Identify potential risks throughout Program and resource teams to develop mitigation strategies to ensure program success.
• Team Leadership : Lead and motivate program team and leads, fostering a collaborative and productive work environment.
• Performance Tracking : Monitor project performance using appropriate tools and techniques. Report on progress, any challenges, and solutions in daily, weekly, or monthly meetings.
• Budget Management : Oversee Program contract budgets, ensuring financial resources are used efficiently and effectively.
• Continuous Improvement : Implement best practices using ITIL and ITSM processes and other continuous improvement initiatives to enhance project and program delivery and outcomes.

Other Desired Attributes :

• Budget Management : Oversee Program contract budgets, ensuring financial resources are used efficiently and effectively.
• Analytical Thinking : Ability to analyze complex problems and develop effective and timely solutions.
• Thought Leader : Confident in decision making, respected for their expertise, and offers thoughtful and valuable advice.
• Adaptability : Flexibility to adapt to changing program / project requirements and environments.
• Team Player : Collaborative mindset with the ability to work effectively with cross-functional teams.

Qualifications :

• Minium of 7 years of experience of demonstrated experience as a Deputy or Program Manager.
• Master's degree in an IT related field
• Strong oral and written communication skills.
• Knowledge of industry accepted standards and best practices related to Information Management operations, and with Information Technology Service Management (ITSM) best practices.
• Previous experience supporting and interfacing with senior executive stakeholders.
• Demonstrated excellence in planning, directing, and managing Service Desk / Help Desk organizations including VIP Team support.
• Demonstrated successful management and supervision of 50+ employees.
• Certifications : Project Management Institute (PMI), Project Management Professional (PMP), ITIL Foundations or higher.

Physical and Mental Qualifications :

• Be able to maintain awareness during scheduled working hours.
• Prolonged periods sitting or standing at desk and working on a computer (mouse and keyboard)
• Able to lift up to 15 pounds.
• Excellent verbal and written communication; good command of the English language
• Execute tasks independently and work as a team.
• Learns and memories routine tasks.
• Strong organizational, grammar, business correspondence, and self-management skills
• Candidates must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodation will be provided for employees with disabilities.
• DVS retains the right to change or assign other duties to this position.

DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.