Reporting to the Senior Program Manager, the Housing Specialist Supervisor, will directly oversee a team of Housing Specialists responsible for assisting voucher holders searching / finding a suitable unit to rent.
The Housing Specialist Supervisor will ensure the team of Housing Specialists are following policy and procedures to assess voucher holders’ housing-related needs and barriers.
The Housing Specialist Supervisor will also collaborate with case managers, property owners, and other third parties to ensure successful program outcomes.
Responsibilities include, but are not limited to the following :
- Directly supervise a team of Housing Specialists to ensure service program goals and standards are achieved.
- Manage the inputting, maintenance and tracking of program related information and data in the case management system.
- Prepare reports related to housing navigation program outreach and placement outcomes.
- Maintain an understanding of landlord-tenant law, rental contracts, and fair housing requirements, to assist voucher holders, property owners, and other stakeholders.
- Ensure all paperwork is processed accurately and timely.
- Assist in trainings and support to voucher holders, property owners, and other stakeholders.
- Identify housing opportunities for voucher holders searching by networking with property owners, property management companies, and brokers.
- Participate in landlord associations, real-estate industry, and networking events.
- Handle escalated cases.
- Perform other related duties as assigned.
- Analyze data related to current and projected housing needs.
- Create data-driven outreach strategies to obtain available listings.
NOTE : IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.
NOTE : This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.
For detailed information regarding the 55-a Program, please click on the link below :
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