The Cash Specialist 3 ensures that Access data base reports and rejection reports are worked timely and fulfilled. Ensures the appropriate and timely write-off of all account adjustment requests.
Responsible to handle non-payment EOB's and denial requests. Performs timely and accurate posting of patient and insurance payments, insurance write-offs, charge adjustments, deductibles, copay's, and non-covered or denied amounts.
Job Responsibilities
- Reviews EOBs and patient payments to determine any possible overpayments made by the payer and / or patient. Ensures that all payments, EFT, and ACH transactions are posted the day they are received and posted via the appropriate medium (paper / electronic) and with all required adjustments.
- Provides resolution for problem accounts (purged, unidentified, within allowable time frames, as defined for appropriate deficiency, and / or provides appropriate account follow-up based on established protocol.
- Maintains knowledge of all payer requirements, 835 and EOB standards, system (hospital, clearinghouse, and payer) functionality, and hospital policies and procedures.
- Attends and participates in monthly staff meetings. Take ownership of timely and accurate bank lockbox processing, balancing, and reconciliation.
- Troubleshoots banking encoding and deposit errors while ensuring that the deposits are reprocessed or fixed on a timely basis.
Ensures that issues are recorded and communicated with the bank.
- Coordinates with the Accounting department on financial discrepancies, non-patient revenue issues, and month-end close requirements.
- Completes, verifies, and distributes all cash logs to support the production of the CFO reports.
- Reviews, corrects, and advises all staff related to Access data entry issues. Controls the correction of these errors and verifies solutions.
- May perform additional duties as assigned.
Additional Requirements
Experience - 3 years
Education - High School or GED
KSAs - Microsoft Office - Computer knowledge and skills- Ability to think critically and resolve accounts with minimal supervision- Working typing and CRT skills- Knowledge of banking procedures
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