Work From Home
Work From Home Work From Home, Indiana 46544
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest.
Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Goals / Professional Development - Works with management to establish goals, including professional development, project, and support goals.
System Enhancement Identification - Research, analyze, and present information regarding potential system enhancement needs.
On-call Support - Provides on-call and after-hours support following the Franciscan Alliance support model while troubleshooting and repairing reported application problems.
Application & Workflow Test Development - Performs testing for Franciscan Alliance applications and workflow.
Incident, Change and Requests Management - Follows organizational practices for incident, change and requests management.
Process Documentation - Documents and builds workflow, standards, and business processes to facilitate knowledge sharing within and across teams.
Vendor Collaboration - Works with vendors in implementing, upgrading, supporting and troubleshooting applications.
Business User Discussions Facilitations - Facilitates business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow.
Training & Education - Acts as a Franciscan Alliance applications expert to assist with the creation of training programs.
Application Design, Configuration & Support - Designs, configures, and supports Franciscan Alliance applications based on standards and guidelines.
System Subject Matter Expert - Represent the knowledge area as a subject matter expert and identify downstream impacts as familiarity with the company systems and business processes increase.
QUALIFICATIONS
Required High School Diploma / GED
Preferred Associate's Degree
Preferred Bachelor's Degree
2 years Relevant Work Experience (unless promotional criteria can be met) Required
3 years Relevant Work Experience Preferred
EPIC Certified (if required by role) - EPIC
TRAVEL IS REQUIRED : Never or Rarely
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
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