A company is looking for an AI Business Systems Analyst to enhance customer self-service experiences using AI-driven conversational platforms.
Key ResponsibilitiesIdentify and document customer friction points and opportunities in self-service channelsDevelop customer-friendly conversational flows in collaboration with Conversational DesignersMonitor and improve the performance of voicebot and chatbot solutionsRequired QualificationsExperience with conversational flow design in platforms like Kore.
ai, Google Dialogflow, or Amazon LexHands-on experience in developing and tuning Natural Language Understanding (NLU) modelsExperience analyzing performance of automated self-service platforms using statistical analysisProficiency in producing performance reports using tools like MicroStrategy or TableauKnowledge of scripting languages (e.
g., Python) and SQL for data processing and analysis
AI Business Systems Analyst
A company is looking for an AI Business Systems Analyst to enhance customer self-service experiences using AI-driven conversational platforms. ...
Business Systems Analyst
Business Systems Analyst, with a strong focus on asset management systems, particularly AssetWorks. Link Technologies is seeking a solid Business Systems Analyst (BSA) to support our ongoing projects, particularly focused on the AssetWorks application. If you are a proactive BSA with a passion for i...
Business Systems Compliance Analyst
A company is looking for a Business Systems Compliance Analyst III (Remote and Hybrid Eligible). Key Responsibilities:Develop and document audit road-map and compliance standardsResearch and interpret system logs and complex workflowsOversee and coordinate audit projectsRequired Qualifications:Bache...
Business Systems Analyst, Consultant- Voice Channel Team
Serve as a liaison between users, technical staff and vendors for business and technology requirements, problems, services, and training, as required. The team serves as the liaison between the business and IT to field, prioritize and implement all requests as well as identify improvement opportunit...
Salesforce Business Systems Analyst
A company is looking for a Salesforce Business Systems Analyst - Product-to-Order (Remote). ...
Business Systems Analyst
Uses regular judgement and discretion to collaborate with customers in order to: Understand capability needs; Gather project specifications; Create business cases and cost sheet analysis; Translate high-level business needs into detailed requirements for new capabilities (and change request/enhancem...
Data Scientist III - Security Clearance Required
Remain engaged with the broader data science community and stay up to date with the latest breakthroughs in research and industry, incorporating new data science tradecraft into their areas of responsibility as they see fit. They collaborate with other Data Scientist IIIs. Manages data science strat...
Data Scientist - Security Clearance Required
The Data Science and Artificial Intelligence Department (DSAID) seeks a creative and enthusiastic Data Scientist to join a diverse team of engineers, data scientists, and programmers with a passion for researching, prototyping, understanding, and building AI and data enabled tools across the space e...
Senior Business Analyst
Research and capture business needs and act as a proxy for the users and customers by interfacing directly with developers, subject matter experts, stakeholders, and testers to ensure the end-state functionality is acceptable in fulfilling the identified customer value. ...
Financial Data Analyst
A company is looking for a Financial Data Analyst to drive profitability through data-driven analysis. ...