This position functions as a project / team leader in developing and executing formal test plans to ensure quality software applications.
Defines and analyzes quality assurance metrics on test results defects etc. Monitors the system for exceptions and other items requiring review during testing and post testing.
Responsible for providing expertise to clients so they understand the testing process.
50% Reviews, analyzes, assigns and leads major system projects or changes. Leads the test teams for review and development of test matrices and requests and provides necessary tools and information to assure accuracy.
Attends project Scope, Design and Test Plan walkthroughs. Performs quality checks and researches / responds to any audits.
Monitors systems for exceptions and other items requiring post test attention during the testing process. Attends technical requirement meetings and makes recommendations as needed for system design.
20% Researches, analyzes and develops solutions for improving applicable systems such as ways of increasing system productivity and decreasing manual intervention.
Makes recommendations to management and other productions areas on how to improve operational workflows. Provides training and supporting documentation.
10% Defines and analyzes quality assurance metrics such as defects, defect counts, test results, and test status to ensure work is as free of errors as possible.
Analyzes test data for accuracy and provides production with implementation impacts to their current processes. Creates defect records based on analysis of test results to correct programming deficiencies.
Creates statistical information for Information Systems and customers in order to track the progress of implementations.
10% Participates with other areas on special projects and committees to improve testing quality and achieve more accurate results.
Works with other areas to update relevant desk procedures as impacted by change sheets / projects.
10% Handles other production projects or responsibilities that vary per area worked.
Required Skills and Abilities :
Strong business math skills. Strong verbal and written communication skills. Related systems support knowledge. Familiarity with relevant departmental software and area reporting methodologies.
Strong research and analytical skills. Attention to detail. Demonstrated leadership and mentoring skills.
Required Software and Other Tools : Microsoft Office Preferred Software and Other Tools : Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center.
Work Environment : Typical office environment. Some travel between buildings may be required.