Access Services Stacks Maintenance and Digitization Specialist - Library & Archives Paraprofessional 3

Job Summary

Central Washington University is recruiting an Access Services Stacks Maintenance and Digitization Specialist - Library & Archives Paraprofessional 3

to join our CWU Libraries team in Ellensburg , Washington. This role is an important member of our team as they enhance for the University.

The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $40,716 - $54,204 annually plus the awesome CWU benefits.

Who we are :

We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.

Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres.

You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of 10,000 students.

Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year.

In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine.

Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.

Tour our campus in Ellensburg here. www.youtube.com / watch?v HjdhOegDa9A

CWU Libraries is a student-focused resource hub dedicated to supporting the academic and personal success of the Central Washington University community.

With a commitment to accessibility and innovation, CWU Libraries offers dynamic collections, an array of services, and versatile study spaces.

Brooks Library includes spaces in partnership with units across the university, including the Wildcat Pantry, the Learning Commons, University Dining, and the Freedman- Remak Student Athlete Academic Success Center;

where we foster a collaborative environment where students, faculty, and staff are empowered with the tools and support necessary for success.

Join our team and contribute to a culture of learning, belonging, discovery, and growth.

www.lib.cwu.edu

What we offer :

Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program.

Learn more : Benefits, Perks, and Leave .

The Role :

The Library & Archives Paraprofessional 3 manages Brooks Library collections maintenance and coordinates closely with the CWU Archives & Special Collections to oversee student digitization operations, including running and analyzing reports, keeping abreast of system updates, troubleshooting, and resolving problems.

This position is responsible for opening the James E. Brooks Library on Saturday and Sunday, as well as closing Monday through Wednesday (see hours in "work schedule").

• The incumbent provides excellent customer and research services to users of CWU libraries; demonstrates sound judgement to ensure a safe and welcoming learning environment;
• directs the work of student employees during assigned shifts; ensures speedy delivery of resource sharing services; maintains building safety;

and provides access to our collections using online library tools and ensuring collection maintenance. All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.

Job Duties

Customer & Research Services

Provides courteous, effective, and timely customer service in-person and virtually.

• Responds to and resolves complex issues and inquiries.
• Applies senior level knowledge and skills-provides research services and resolves research inquiries; consults complex finding aids and interprets them for researchers;

guides researchers to other sources for records, publications, and information.

• Assists or instructs patrons and student staff with use of the integrated library system and library catalog.
• Performs circulation functions including resolution of issues and fines, managing holds, and interpreting policies.
• Assists users with materials from our technology lending program.
• Provides input into the development and implementation of area policies.
• Adjusts schedule when necessary to accommodate staff outages.
• Provides for continuity of library access services during evening and weekend hours, including resource sharing, collection maintenance, patron inquiries, and special projects.

Collections, Digitization, & Resource Sharing Services

• Manages the collections maintenance program, including running and analyzing reports, keeping abreast of system updates, troubleshooting, and resolving problems.
• Manages stacks maintenance schedule, facilitating regular inventory, shelf reading and collaborating with librarians on weeding projects.
• Responsible for planning book shifting logistics to accommodate growth in the collection.
• Develops and executes special projects to address circulation or stacks needs.
• Contributes to collections displays.
• Coordinate with the CWU Archives & Special Collections to oversee digitization production, copyright research, description, upload, and quality control.
• Evaluates and monitors complex workflow processes.
• Processes resource sharing requests, including verifying bibliographic citations.
• Consults with faculty about course reserve needs, digitizes and uploads materials into course management or reserves system, creates persistent links to resources for course reserves.
• Designs training documents and resources including documents, multimedia, and websites to explain how to use library resources.
• Recommends and participates in implementing changes and improvements of unit routines or procedures.
• Works with various committees to recommend and help enact access services.

Building Services

• Oversees opening, closing, and monitoring of facility during assigned shifts.
• Ensures a safe and welcoming learning environment by monitoring the physical space and exercising excellent judgment when applying university and library policies.
• Submits maintenance request to the facilities department as needed.
• Contacts police services when security issues arise.
• Troubleshoots equipment such as media equipment, scanners, copiers, and printers.

Lead Duties

• Assigns and checks work and provides training. May provide feedback to supervisor to assist with work assignments and job performance.
• Creates training documents and resources.
• Performs other duties as assigned.

Minimum Qualifications

• Experience providing excellent customer service.
• Demonstrated ability to effectively answer questions and solve student, faculty, or staff problems in a pleasant and cooperative manner.
• Demonstrated excellent judgement and ability to manage projects / policies while the sole staff member on hand.
• Strong organizational and time management skills; ability to meet deadlines, manage competing priorities, and work with minimal supervision.
• Demonstrated ability to successfully coordinate programs, including setting and monitoring priorities, communicating objectives, and creating supporting documentation.
• Demonstrated ability to work independently as well as cooperate in a team environment.
• Demonstrated ability to succeed in a fast-paced, rapidly changing environment.
• Aptitude for accurate and detail-oriented work.
• Strong communication and interpersonal skills.
• Demonstrated ability to successfully learn new technologies and software platforms.
• Demonstrated experience using Microsoft Office Suite programs.
• Potential to mentor and educate students who will serve diverse populations.
• Demonstrated willingness and / or experience working with students and / or co-workers from a wide range of abilities, backgrounds, and experiences.
• OR applicable combination of education and / or experience which demonstrates the ability to perform the essential functions of the position.

Preferred Qualifications

• Experience working in an academic library or other higher education setting.
• Experience leading others.
• Experience scanning materials according to current digital imaging standards.
• Direct or related experience with the digitization process including scanning, image correction, image optimization, metadata description and dissemination / distribution of content.
• Technical experience with computers and digital imaging equipment and related software applications such as Adobe Acrobat Professional, Adobe Photoshop, Microsoft Excel, and standard software applications.
• Experience with integrated library and / or resource sharing systems (Alma, RapidILL, ILLiad, etc.)
• Experience or interest in mentoring students from a variety of backgrounds.
• Demonstrated commitment to improving access to higher education for students through various activities.

Competencies

• Accountability / Dependability : Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules.
• Judgement : Makes timely, informed decisions. Analyzes options and determines appropriate course of action.
• Teamwork : Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.
• Adaptability / Flexibility : Responds positively to changing business needs and responsibilities. Adapts approach and methods to achieve results;

recovers quickly from setbacks and finds alternatives.

Commitment to Diversity : Recognizes the value of diversity and helps create environment that supports and embraces diversity.

Don't meet every single requirement? At CWU we're dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway.

This may be the job for you!

Pay, Benefits, & Work Schedule

Salary : This position is based on the range 39 of the Washington State Classification Listing, which has a minimum annual salary of $40,716 and maximum annual salary of $54,204.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Schedule / Appointment : Sundays : 10 : 30am - 7 : 30pm (1-hour lunch); Mondays - Wednesdays : 3 : 00pm - 12 : 30am (1-hour lunch);

Saturdays : 10 : 30am - 5 : 30pm (1 / 2-hour lunch).

Summer session : Sundays : 10 : 30 am-7 : 30 pm (1-hour lunch); Mondays - Wednesdays : 12 : 00pm - 9 : 30pm (1-hour lunch);

Saturdays : 10 : 30am - 5 : 30pm (1 / 2-hour lunch).

Academic intersessions : Monday - Friday 8 : 00am - 5 : 00pm (1-hour lunch)

This position is eligible for shift premium dependent on schedule / PSE Bargaining Unit 4

Working Conditions : Work is performed in an indoor office setting with frequent in-person interactions. It is essential to be able to remain at a desk / computer workstation for prolonged periods of time, perform extensive data entry and other computer-related tasks and create / maintain filing systems for departmental records.

A percentage of the shift will require some amount of stooping, kneeling, crouching, lifting, walking, carrying or moving, and other movements.

On occasion, it will be necessary to lift up to 35 lbs., sometimes repetitively, and reach shelves overhead and below knees.

This position requires sharing workstations and will require a flexible schedule. Evening and weekend work are required.

Occasional travel may be required.

Benefits : CWU offers a comprehensive benefits package including medical and dental insurance, retirement and optional savings plans, life and disability insurance, along with vacation and sick leave plans depending on employment classification.

For additional information please visit Benefits, Perks, and Leave .

An employee of CWU may be eligible for the Public Service Loan Forgiveness Program if the employee has student loans. To learn more, visit : https : / / ofm.

wa.gov / state-human-resources / public-service-loan-forgiveness-program .