Job Description :
Pay Range $33.72hr - $38.72hr
- Maintain up to date knowledge of new and upcoming computing technologies and practices.
- Enhance and develop quality support methods and communication skills through coaching feedback, peer assistance, training, and other developmental approaches.
- Attend meetings and seminars to support the overall direction of the ITS office.
- Participate in team projects that enhance the quality or efficiency of the ITS Support Team.
Skills and Qualifications :
- Strong knowledge of all Windows-based operating systems.
- Strong knowledge of PC based computer hardware.
- Strong knowledge of Microsoft O365.
- Highly self-motivated and self-directed.
- Able to exercise independent judgement.
- Keen attention to detail and quality of work-product.
- Ability to set and consistently meet realistic deadlines.
- Proactive and collaborative approach to delivery of services.
- Excellent analytical, mathematical, and creative problem-solving skills.
- Aptitude for learning new skills.
- Excellent organizational, interpersonal, and communication skills.
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