Business Development Manager - Fully Remote

Influx sells consistently high-quality customer support, 24 / 7 x 365. We deliver around-the-clock service via email, live chat, voice and social media.

Our clients are businesses across a range of industries from SaaS and eCommerce companies through to entertainment brands and cryptocurrency trading platforms.

We’re growing rapidly and can offer an exciting career path for the right candidate.

Our service is month-to-month (think AWS for customer service), with approachable service models for startups, scaleups and Enterprise clients.

Influx is looking for an experienced Business Development Manager to join our rapidly expanding sales team. We are seeking an entrepreneurial, highly-motivated individual with complex solution design experience to become a core part of our team.

What you'll get :

• The opportunity to make an impact at a fast-growing scale-up.
• Working closely with global leaders on strategic initiatives.
• A proven remote global working model.

The Role

As a Business Development Manager, you will contribute to the growth of Influx, primarily in the US Market. You will be responsible for the most critical parts of the sales journey with a diverse range of prospects that enter our sales pipeline.

You will collaborate with an amazing, international sales team that is passionate about progressive sales methodologies and creating tangible results.

As our business development manager you will focus on finding, building and winning new business and clients. Either through a direct end-client approach or through a commercial collaboration, you know what it takes to win new business.

What you'll bring :

• Minimum of 3-5 years of experience in sales across BPO / CX, Digital services, SaaS software, CX solutions or similar;
• Your profile may include :
• 2+ years as a BDM (or similar) owning end to end sales cycle (quota carrying)
• 2+ years as a AE / CSM (or similar) doing account management, stakeholder management and solution design
• Alternatively 2+ years in presales / solution design paired with strong commercial accumen
• Excellent communication skills. You can take the lead in a conversation, leave no room for interpretation, and you also know when it’s time to listen;
• Partnership building skills. You can build a strong partnership with multiple contacts at the customer and help them drive change;
• Entrepreneurial skills. You have a lot of energy, are persistent, excited about the potential of B2B relationships and you cannot wait to win!

Core Responsibilities

• Generate new business; you are in daily contact with potential customers remote and on site when required;
• Uncover your prospect’s situation, pain and the impact they are looking to achieve, match the right Influx solution to their requirements;
• Guide prospect through their buying journey and decision making hurdles; end-to-end sales cycle responsibility including the critical handover of the solution you scoped for a successful onboarding with our delivery team;
• Nurture and manage the sales pipeline using our various sales tools to conduct your activity via phone, email, Hubspot, LinkedIn, Sybill, Journey and Google Meet;
• In partnership with the SDR team - rapidly follow up on leads and run sales calls to qualify prospects;
• Communicate back to the company what you’re working on, why, what’s working or not, contribute actively and accurately to sales pipeline reporting and meetings;
• Win customers! Close Deals!

Stretch Goals and Development

• Drive change in wider Influx business units based on feedback and learnings discovered from prospects and your market experience
• Develop and explore partnership relationships with relevant service partners to provide new business development channels for growth

How we operate / values

• Treat others as you would like to be treated
• Do what you say you’re going to do
• Show don’t tell
• Prioritise the listener
• Focus on the facts

Life at Influx

We're building a company that constantly looks for the overlap between the personal and career ambitions of it's staff and the internal opportunities that open up at a high-growth company.

What We Bring to The Table

• A 100% work-from-home opportunity : We have been operating remotely for the past 10 years and are proud of our high-performance work environment that supports a life outside of work.
• Global Footprint : Collaborative culture in servicing international clients, working alongside talented individuals providing high-quality customer experience with your expertise
• Join a fast-growing scale-up with an ambitious growth strategy

To learn more about the company, visit