IT Infrastructure Team Lead

Our client is currently in search of an IT Infrastructure Team Lead to join our US Rolled Products Team in Davenport, Iowa.

They are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and others.

In return, we offer the opportunity to Grow Together with ongoing opportunities for professional growth provided by a constantly changing environment, working alongside employees who value the people they work with just as much as the work they do.

Primary Responsibilities :

Manage and support manufacturing infrastructure that support GRP locations, using standard IT lifecycle methodologies; platforms include Windows Server 2016 / 2019, SQL Server 2014 / 2016, VMWare / vSphere, Remote Desktop / Terminal Server Services.

Plan, coordinate, and monitor infrastructure project activities to achieve goals within defined performance metrics.

Develop tools and practices to improve the operation of the systems and facilities.

Manage the hardware and software inventory and licensing, according to the legal and business requirements.

Work across a global IT support team to share information and best practices.

Supports the company's Compliance activities by performing annual system testing for adherence to IT System and SOX Audit requirements, assists SOX audit teams and internal audit teams as required, and performs Disaster Recovery testing as required.

Manage small infrastructure team, including staffing recommendations, assignment and prioritization of projects and tasks, coaching, training, performance management, and providing input into compensation decisions.

Key Objectives :

Demonstrate knowledge of the practical infrastructure of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle.

Manage the support and maintenance process for the systems in your area of responsibility.

Develop an understanding of the business processes.

Demonstrate critical thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Operate within the company's IT standards and conventions. Ensure appropriate methodologies, support processes, and procedures are followed.

Develop and maintain strong problem-solving and troubleshooting skills.

Demonstrate ability to think through complex technical problems and identify and resolve gaps / risks.

Use productivity tools (Outlook, Excel, Word, etc.) effectively.

Basic Qualifications :

Bachelor's degree in related field from an accredited institution.

5+ years of IT Infrastructure and support experience.

Experience working with hardware and software vendors / suppliers.

Strong relationship skills and ability to interact with internal and external customers, other analysts, and management.

Experience in executing projects involving multiple groups.

Effective verbal and written communication skills.

Experience with translating business requirements into system functional and non-functional requirements.

Advanced knowledge of information technology systems, infrastructure, and operations.

Ability to introduce new ideas and concepts that enhance the customer experience, streamline operations, and provide optimal security that fits the organization's needs.

Solid understanding of systems analysis, design, and programming techniques.

Knowledge of security methodologies, policies, standards, and best practices, including firewall rules, Active Directory, and row-level security.

Software suites including Rockwell FactoryTalk, OSISoft PI, Kepware Middleware, JBoss, SharePoint.

Pursue continuous learning consistent with evolving job requirements, changes in technology, and changes in the organization.