Position : Receptionist
Job Description
Responsible for clinic receptionist functions including but not limited to : answering telephones, greeting incoming claimants, scheduling and confirming appointments, preparing schedules, data entry and filing
Ensures administrative offices are maintained in an organized and clean manner
Assists in preparation and delivery of reports for all lines of business including monitoring to ensure uniformity and correctness
Conduct confirmation calls prior to appointments (e.g., 72hrs, 48hrs, 24hrs, etc.)
Review and entry of computerized worksheets manually completed by claimants
Perform other duties and responsibilities as assigned
Requirements
High School diploma, or equivalent (GED)
1 year minimum of medical receptionist experience
Excellent customer service, organization, and follow-through skills in order to enhance interactions with providers, operational teams and clients
Excellent verbal and written communication skills
Knowledge of medical terminology and applications
Ability to excel at details, multi-task, and work with a high sense of urgency
Exceptional interpersonal skills and the desire to work in a fast-paced environment
Ability to work independently as well as with a team, team builder
Working knowledge of MS Office Suite (Outlook, Word, Excel, and PowerPoint)
Knowledge of office equipment (FAX, copier, printer, etc.)
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