Desktop Support Specialist

Overview :

You can apply by texting TSC to 97211

Now offering DailyPay! Ask us about it!

Are you looking for an exciting opportunity with an expanding home health care company? Are you eager to prove yourself, be valued and grow?

It is in your best interest to apply and hear more about what we have to offer!

Team Select’s mission is to take every opportunity to do right by all. We believe our people and culture genuinely make us unique and are the foundation for our leadership in the healthcare space.

We focus on promoting a collaborative environment that differentiates us and has allowed us to be recognized as a Best Place to Work and Home Care Elite Top Agency.

Join our growing Team Select Family and discover a dynamic company where you’re able to make a positive impact. We encourage you to inquire about becoming a part of our team!

Responsibilities :

Team Select Home Care is looking for a Desktop Support Specialist to join the Team Select Family! The Desktop Support Specialist will provide support and maintenance within the organization’s IT environment.

This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware / software and equipment. Troubleshoot problem areas and provide end-user assistance where required, escalating issues when considered appropriate and necessary to maintain service level agreement (SLA) expectations.

and maintain user access in Active Directory, Office365, and other systems as needed.

Provides excellent internal and external customer service by exhibiting the aptitude and desire to respond quickly, drill-down and find root causes, and follow-through with solutions to minimize disruption in user productivity.

Act as the main point of contact for resolving all IT software, hardware, and network connectivity issues.

Level 2 technical support related to issues with desktops, laptops, thin clients, multi-function printers, smart phones and devices including Apple iPhones, Apple iPads, Samsung Galaxy Tablets.

Manage and maintain IT asset inventory and software licensing, and work with management to ensure that systems and software are accurately recorded, tracked, and retired as necessary.

Research relevant technology trends and provide guided recommendations for cost-effective solutions that provide the organization with a competitive advantage and increased productivity.

Coordinate system upgrades, maintain optimal performance and routine testing of system fail over, as well as ensuring appropriate levels of system redundancy are maintained.

Performs regularly scheduled on-call duties as required.

Performs all other duties and projects as assigned.

Attains goals as set forth in annual performance evaluation.

Consistently meets deadlines for assigned project.

Qualifications : High School diploma.

High School diploma.

One or more years of relevant desktop support experience including telecom, mobile devices, phones, tablets, laptops, and desktops.

Proficiency with different software programs including Microsoft Office products (e.g. Excel, Word, PowerPoint, Outlook).

Our Benefits :

Medical, dental, and vision insurance

401K

Environment which fosters career opportunities and growth.

DailyPay

Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age or any other status protected by law.

Team Select Home Care is an employment-at-will employer.