Retail Maintenance Technician - Dispensary - NYS

Retail Maintenance Technician

About Etain :

Etain is New York's only women-founded, vertically integrated cannabis company with dispensaries in White Plains, Kingston, Syracuse and a flagship in Midtown East in New York City.

Alongside their premium cannabis products, Etain carries a curated selection of women-owned CBD and health and wellness brands to highlight other women in the industry and their products.

Our mantra, "Take a moment with Etain", embodies the spirit and belief that their products meet the needs of our community by delivering the highest quality and purest products, so their patients feel good about investing in their health and wellbeing.

They believe the future of cannabis is diverse, and they execute every day on making that future a reality by doing things differently and fostering diversity and inclusion in the cannabis space.

ROLE SUMMARY

The Maintenance Technician is responsible for maintaining, repairing, and troubleshooting equipment and facilities across retail locations.

This role will involve significant travel (75%) across New York state. The technician will perform various tasks, including routine and emergency maintenance, and ensure the safe, efficient operation of all systems within our retail environments.

RESPONSIBILITIES :

• Travel to retail locations across New York State to perform maintenance and repairs.
• Syracuse, White Plains, NYC, Kingston - Monthly
• Setup / troubleshoot point-of-sale stations (power, internet) as needed.
• Specify and acquire necessary items to complete approved work.
• Conduct preventive maintenance and repair on HVAC systems, dehumidifiers, lighting, door handles / hinges, plumbing, and electrical systems.
• Coordinate with management to schedule regular repairs and maintenance at retail locations.
• Troubleshoot issues electrical circuits, internet connectivity, and facility infrastructure.
• Inspect to identify maintenance needs and ensure adherence to safety standards and company policies.
• Maintain detailed records of completed maintenance tasks and preventive actions.
• Ensure compliance with health and safety standards at each retail location.
• Contribute to process improvement in preventive maintenance and scheduling.

This is an exciting opportunity for a passionate individual to combine their dedication to patient care! Join Etain and empower your community to "Take a Moment with Etain."

SKILLS :

• Proficient in the use of hand and power tools.
• Strong problem-solving abilities and attention to detail.
• Capable of operating forklifts and scissor lifts (if required).
• Ability to work independently and prioritize tasks while traveling.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Ability to adapt to a fast-paced and ever-changing environment.

QUALIFICATIONS :

• Organizational and analytical abilities
• Ability to manage a team of staff members during normal business hours in a fast-paced environment.
• Strong people and presentation skills and excellent written and verbal communication skills.
• Flexible working hours based on business needs and 10+ hour shifts.
• Ability to maintain and demonstrate a positive, problem-solving attitude.

WORK ENVIRONMENT

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak and hear. The employee frequently is required to stand at a workstation for extended periods;

walk; use hands to handle or feel objects, tools or controls; reach with hands and arms and ability to work on iPad, laptop or desktop for extended periods of time reading, reviewing and analyzing information and providing recommendations and summaries to patients.

Must be able to effectively communicate with others verbally and in writing. Employees may be required to occasionally lift and / or move moderate amounts of weight, typically less than 25 pounds.

Regular and predictable attendance is essential.

POSITION TYPE / EXPECTED HOURS OF WORK

This position regularly requires long hours and possible weekend work. Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

REQUIRED EDUCATION and EXPERIENCE

High School diploma or GED equivalent

• Minimum of 3 years of maintenance and general repair experience
• Building Maintenance experience.
• Knowledge of electrical, plumbing, HVAC and building equipment.
• Preferred EPA Certified

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

AAP / EEO Statement

Etain is an equal opportunity employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, or any other classification protected by law.

COMPANY BENEFITS

Etain provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental, and vision insurance, paid time off program.

Please note : Only shortlisted candidates will be contacted.