A company is looking for a Senior Service Desk Analyst to provide high-quality IT support to onsite and remote employees.
Key ResponsibilitiesAct as the primary point of contact for internal IT issues and provide tier 1 supportMonitor and manage incident tickets, escalating issues as necessarySupport account management in an Active Directory / LDAP environment and assist with network and application monitoringRequired Qualifications4+ years of experience in an IT help desk environmentKnowledge of Windows and / or Mac OSX clients and serversBasic understanding of Active Directory user managementExperience with administration of various server-based applicationsCertifications such as Microsoft, Zscaler, A+ / Net+ are a plus
Senior Service Desk Analyst
A company is looking for a Senior Service Desk Analyst to provide high-quality IT support to onsite and remote employees. ...
Senior Intelligence Analyst - Security Clearance Required
Database access: The Senior Intelligence Analyst shall access various government and non-government databases, sources, and software through unclassified and classified platforms to gather relevant information. Compliance with laws and regulations: The Senior Intelligence Analyst must ensure complia...
Senior Client Services Analyst
Client Services Analyst to support clients through custom analyses and insights. ...
Senior IT Service Desk Analyst - Biotech
Join our team as an IT Service Desk Technician supporting a leading biotech firm through Insight Global. ...
Service Desk Analyst
A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests. Key Responsibilities:Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote t...
Senior Analyst - Consumer Financial Services
EX3 - Senior Analyst – Consumer Financial Services (CFS) Planning and Reporting (Sr. The Senior Analyst of CFS Planning and Reporting will support the company’s sales growth and performance initiatives by forecasting, monitoring, and reporting on the operational sales performance of AHFC’s consumer ...
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The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. The analyst will recommend processes to automate reporting functions, define and create new metrics, and report la...
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Level 2 Service Desk Analyst to join our high-performance space startup. Proficiency in creating documentation and assisting the L1 service desk staff on technical challenges. He or She will ensure we are meeting the proper service level agreements between the IT and the business units we support. W...
IT Service Desk Analyst
Impulse Space is looking for a Level 2 Service Desk Analyst to join our high-performance space startup. Proficiency in creating documentation and assisting the L1 service desk staff on technical challenges. He or She will ensure we are meeting the proper service level agreements between the IT and t...
IT Service Desk Analyst
Searching for a junior-to-mid level Service Desk Analyst with 2-5+ years working for a medium-to-large enterprise to work Sunday-Thursday 6am-3pm. Provide IT Service Desk (ITSD) and desk side support to all users. Use ServiceNow incident logging system to maintain incidents and requests through the ...