Responsibilities
- Ensure to be the primary point of contact and lead support associate for multiple critical projects and integrations, resolving customer issues promptly.
- Collaborate effectively with technical / business leaders, product owners, BI software engineers, data architects, and data analysts to gather and comprehend requirements and acceptance criteria.
- Participate actively in defining Business Intelligence Process and Technology strategies, providing day-to-day task leadership, and conducting project reviews.
- Engage in Design and Deploy Tollgate reviews, obtaining buy-in from cross-functional teams including QA, Architect, Security, Webmaster, and Operations.
- Design, develop, and maintain Qlik Sense reports, dashboards, and applications tailored for both internal and external users, with a focus on Executive and Leadership use cases.
- Develop customized mashup web pages using HTML, CSS, and JavaScript, embedding BI objects into external angular pages using Enigma and Nebula JS libraries.
- Take an active role in gathering requirements from UI designers, product owners, and internal analysts to translate them into effective Qlik Sense solutions.
- Contribute and influence the discovery and decision-making process for changes to standards and technology, work closely with external partner organizations such as Vendor consultants to ensure alignment with best practices, standards, and deployment protocols.
- Provide valuable input to department management regarding team members assigned to projects, as well as act as an administrator for the on-premises Qlik Sense infrastructure, overseeing capacity planning and ensuring the ongoing performance and stability of the BI environment.
- Integrate AI, LLM, NLP, and Auto ML capabilities into our BI solutions to enhance analytics and insights generation, as well as contribute to the development and implementation of a Self-Service BI program to empower departments with modern BI solutions.
- Lead the demonstration of new Qlik Sense features and development techniques during Qlik Center of Excellence (CoE) meetings, organizing monthly guest speaker sessions to showcase the latest dashboards and features.
- Other duties as assigned.
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