Are you someone who excels at keeping online communities engaged and organized ? Do you enjoy creating content, managing virtual events, and helping others connect and learn?
If you're studying communications, project management, or simply have a passion for community building and online engagement, this role could be your ideal fit.
We're looking for an Online Community Coordinator to join our team at Refer.io. In this role, you'll be at the heart of our online community, organizing weekly Zoom calls, managing content and interactions on our community platform, and providing top-notch support to our members.
If you're excited about fostering a vibrant online community and ensuring members have a great experience, this position offers a unique opportunity to develop your skills in a dynamic environment.
At Refer.io, we're committed to helping professionals thrive in their careers through our job clubs and online communities.
Our members gain access to AI-driven tools, expert training, group coaching, and a supportive network that empowers them to succeed.
We believe in the power of community, and our platform is designed to connect members with the resources they need to excel.
A Day in the Life :
As an Online Community Coordinator, your day will revolve around ensuring our community runs smoothly and remains engaged.
You'll start by organizing and managing the weekly Zoom calls, preparing agendas, and ensuring everything is set up for success.
After the call, you'll use the transcript to create a summary post for the community and email updates to those who couldn't attend.
Throughout the week, you'll create and post engaging content that answers questions, sparks discussions, and keeps the community active.
You'll also manage member access to information and AI tools via Skool, and provide email and chat support to help members with any issues or questions they have.
Your role is essential in maintaining a connected and informed community.
What You'll Need to Be Able to Do on Day One :
- Confidently manage Zoom meetings, including scheduling and hosting.
- Use tools like Skool to organize and manage community content and member access.
- Communicate clearly and effectively through email and chat support.
What You'll Learn in the First 90 Days :
- Best practices for online community management and engagement.
- Techniques for creating content that drives interaction and provides value.
- How to manage and optimize member access to AI tools and community resources.
What Makes You a Strong Candidate :
- You're highly organized and love creating structured, engaging environments.
- You have strong written communication skills and enjoy crafting content that resonates with others.
- You're tech-savvy, comfortable using online platforms, and eager to learn new tools.
Work Environment :
We offer a hybrid work environment where our teams collaborate both in our St. George office and from home. You'll have the flexibility to work where you're most productive while still being part of a supportive team.
Ready to take the reins in managing a thriving online community? If you're excited to help professionals connect and grow, fill out our quick three-minute application and join us at Refer.io!
Job Posted by ApplicantPro
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